Human Resources Medical
Resume:
IRENE LESLIE GOODMAN
MSW, LMSW,
LGSW, C-SWHC,
Charlotte, North Carolina 28211
********@***.***
SUMMARY OF EXPERIENCE
7’13 to present
Carolinas HealthCare System, Charlotte, NC
Administrative Assistant, Temporary Transitional (5’14 to present)
Performs secretarial and general office work to support the Vice President or Chief Nurse
Executive levels
Enhances the effectiveness of the administrator(s) by providing clerical and
administrative support and representing the administrator to others
Supervisor: Susan Green: 704-***-****
Levine Cancer Institute Social Worker, Survivorship (7’13 to 5’14)
Responsible for social work needs assessment & resource identification and referral &
individual counseling for Sarcoma, Head, Neck, & Thoracic cancers
Responsible for social work needs assessment & resource identification and referral &
individual counseling for Infusion & Medical Oncology
Involvement in the interdisciplinary teams, including specialists, nursing, RN Navigators,
etc
Responsible for understanding pt insurance for DME, home health, & sub-acute
rehabilitation facilities
Involved in patient& provider education, including - but not limited to - teaching about
the benefits and in-network & out of network options available
Responsible for support group for head and neck cancer patients.
Supervisor: Patrick Meadors, PhD: 980-***-****
Duke University Medical System, Durham Regional Hospital, Durham, NC 1’06 – 11’12
Clinical Care Manager, Emergency Department and Maternity Services
Responsible for follow-up & coordination of resources for Emergency Department
& Maternity patients & their families
Responsible for diverting social admissions, successfully collaborating with utilization
review, & expediting discharge planning of pts in the Emergency Department
Provided consultation services to ED, Maternity, & Special Care Nursery staff re: the
psychosocial needs of patients & the impact of psychosocial problems on patients' health
care /compliance with treatment
Oversaw patients in the ED. Responsible for inpatient admissions screenings, &
intervening with potential admissions
Responsible for transferring patients to observation status for crisis stabilization
Responsible for providing community resource referrals to patients in the Emergency
Department, Mother-Baby, & Special Care Nursery.
Human Resources: 919-***-****
12’05 to 1’06
State of North Carolina, Dorothea Dix Hospital; Raleigh, NC
Adult Psychiatric Social Worker, Inpatient Unit
With an advanced knowledge of categories in mental illness, personality development,
knowledge of the types of psychiatric treatment, and skills, oversaw inpatient admissions
including screening, crisis intervention with potential admission, and continuity of care -
including patient referrals and follow-up - throughout the entire intake and admission
process for actual admissions
Independently assessed patients' psychosocial functioning & needs, implemented
treatment plans which identified patients' problems, strengths, weaknesses, coping skills,
& assistance, if needed - in collaboration with the patients, patients' families, & the
interdisciplinary teams involved
Advanced knowledge of categories in mental illness, personality development,
knowledge of the types of psychiatric treatment, and skills in conducting individual,
group, and family therapy
Dealt with adjustment to medical diagnosis and chronic disease, using strong human
relation skills for patients & patient’s family members
Garnered information from consultants, residents, hospital personnel, community
agencies, and other resources
Utilized advanced psychosocial diagnostic skills and was able to communicate effectively
in both verbal and written form
Human Resources: 919-***-****
Maryland Psychiatric Research Center, University of Maryland Medical System,
4’04 – 5’05
Department of Psychiatry; Baltimore, MD
Faculty Research Associate, Schizophrenia Related Disorders Program
Responsible for individual problem identification, assessment, stabilization, psycho-
education about mental illnesses, action planning, follow-up, & advocacy including
patient referrals and follow-up - throughout the entire intake and admission process for
actual admissions
Independently assessed patients' psychosocial functioning & needs, implemented
treatment plans which identified patients' problems, strengths, weaknesses, coping skills,
& assistance, if needed - in collaboration with the patients, patients' families, & the
interdisciplinary teams involved
Advanced knowledge of categories in mental illness, personality development,
knowledge of the types of psychiatric treatment, and skills in conducting individual,
group, and family therapy
Dealt with adjustment to medical diagnosis and chronic disease, using strong human
relation skills for patients & patient’s family members
Garnered information from consultants, residents, hospital personnel, community
agencies, and other resources
Utilized advanced psychosocial diagnostic skills and was able to communicate effectively
in both verbal and written form
Human Resources: 919-***-****
Maryland Psychiatric Research Center, University of Maryland Medical
4’04 – 5’05
System, Department of Psychiatry; Baltimore, MD
Faculty Research Associate, Schizophrenia Related Disorders Program
Responsible for individual problem identification, assessment, stabilization, psycho-
education about mental illnesses, action planning, follow-up, & advocacy
Responsible for counseling, couple, family, & group counseling; intake & assessment;
research & case development via targeted research protocols; & handling of crisis
situations
Responsible for referring patients to appropriate agencies including, but not limited to,
the Division of Rehabilitation Services (DORS) for the state of Maryland, contact with
State & Federal E.E.O.C.s to insure appropriate accommodations were provided for
patients with psychiatric disabilities
Liaison between patient & company Employee Assistance Programs, the Disability Law
Center (Baltimore, Maryland), & other social agencies in Baltimore, MD
Independently evaluated my performance through participation in research studies
Human Resources: 919-***-****
11’01 – 5’05
Good Samaritan Hospital, Baltimore, MD
Social Worker, Emergency Department
Responsible for providing emergency psychiatric services, crisis intervention, & case
management services to adults & children with medical, psychiatric and substance abuse
diagnoses, as well as psycho-education about illnesses & outpatient support & follow up
for medical/psychiatric issues - including appropriate referrals to support groups
Provided consultation services to ED staff about the psychosocial needs of pts and the
impact of psychosocial problems on patients' health care /compliance with treatment
Supervisor: Steve Blau, MSW, LCSW-C: 410-***-****
Sheppard Pratt Health System's Adult Day & Dual Diagnosis Hospitals/
5’00 to 10’03
Consolidated Day Hospitals, Baltimore, MD
Outpatient Social Worker, Adult Day, Dual Diagnosis, & Trauma Disorders Day Treatment
Hospital
Responsible for providing direct clinical services and recovery-oriented care during
assessment and individual problem identification – including, but not limited to,
psychosocial assessments, independently implementing treatment modalities with
individuals, couples, and families, and who were experiencing a variety of psychiatric,
medical, & social problems to achieve treatment goals
Formulated treatment goals based on patient's financial, vocational, medical, and
psychiatric needs, using psychosocial diagnostic skills and an ability to communicate
effectively in both verbal and written form
Responsible for individual, couple, family, & group counseling - including illness
education, grief / loss issues due to medical conditions - i.e., cancer, & bereavement
support
Participated in consistent and ongoing interaction with the patient's multidisciplinary
treatment team
Sheppard Pratt Health System's Adult Day & Dual Diagnosis Hospitals/
Consolidated Day Hospitals, Baltimore, MD (cont’d)
Assisted with the discharge and disposition planning activities for the Intensive
Outpatient Dual Diagnosis Program
Involved directly with the stabilization, psycho-education, action planning and handling
of crisis situations, follow-up, and advocacy for outpatients 18-65 years old with
psychiatric and co-occurring substance abuse diagnoses
Knowledgeable about medical & mental health diagnoses, disabilities, & treatment
procedures - including but not limited to acute, chronic, & traumatic illnesses/injuries &
medical terminology
This position included work on a regular basis with the Division of Rehabilitation
Services (DORS) in Maryland to assist patients in procuring employment with
accommodations
Liaison between patients and company Employee Assistance Programs; Disability Law
Centers, Maryland; & State & Federal E.E.O.C.s - insuring that appropriate
accommodations be provided to patients
Human Resources: 410-***-****
Bon Secours Healthcare Systems Department of Psychiatry, Baltimore, MD 12’98 – 12’98
Outpatient Psychiatric Social Worker for Adult Outpatient Psychiatry & Women's' Resource
Center
Responsible for outpatient adults ages 18-65 years old with psychiatric &/or co-occurring
substance abuse diagnoses
Independently provided counseling to individuals, couples, groups, & families,
responsible for case development, provision of clinical services and outpatient care
Independently conducted psychosocial assessments & provided psychosocial treatment to
a wide variety of individuals from various socio-economic, cultural, ethnic, educational,
& other diversified backgrounds based on a knowledge of human development &
behavior - both physical & psychological - & the differential influences of the
environment, society, & culture, 1998-99
Outpatient Social Worker at the Women's Resource Center, Responsible for addressing
psychosocial needs of homeless women in the community
Human Resources: 410-***-****
Baltimore County Department of Social Services Office of the Law, Towson, MD 1997
Special Projects Social Worker for DSS Office of the Law
Investigated and prepared Child Protective Services court cases; DSS Office of the Law
Supervisor: Bruce Mermelstein, MSW, JD Assistant Baltimore (MD) County Attorney:
Maryland General Hospital, Baltimore, MD 1997
Inpatient Psychiatric Social Worker
Responsible for inpatient adults ages 18-65 years old on the Adult Inpatient
Psychiatric Unit with psychiatric &/or co-occurring substance abuse diagnoses -
including but not limited to - loss, illness, and grief; discharge planning
Human Resources: 410-***-****
The Hospital of the University of Pennsylvania, Philadelphia, PA 1995-1996
Social Work Intern/Healthy Start Liaison
Responsible individual counseling - on loss of infants due to SIDS/ bereavement and
referrals to both teen & adult pregnant and post-partum females
Selected to receive the Healthy Start national, federally-funded internship while at the
Hospital of the University of Pennsylvania.
Supervisor: Wanda Freeman-Roby, LCSW-C: 215-***-****
6’95 – 7’95
The Hospital of the University of Pennsylvania, Philadelphia, PA
Social Worker Intern, Department of Physical Medicine and Rehabilitation
Six week paid internship with inpatient adults on P M & R and neurorehabilitation units
Co-authored award-winning presentation “Family Expectations vs Professional
Expectations during Rehabilitation” with Dr Everett Hills with the Hospital of the
University of Pennsylvania, Philadelphia, PA.
Abilitech, Inc. (previously known as Center for Information Resources), Philadelphia, PA
Social Work Intern 1994 -1995
Interned for a computer-oriented, vocational training center for adults with complex
physical & mental disabilities founded in 1976 through a combined effort among IBM,
The University of Pa, the Pa Department of Vocational Rehabilitation, & executives from
the Philadelphia business community
Responsible for intake, social services, & weekly counseling sessions for adult students,
utilizing advanced knowledge of and mastery of theories and modalities for specialized
treatment of complex physical, neurological, and mental illness including individual,
group, and/or family counseling or psychotherapy and advanced level psychosocial
and/or case management interventions for students with polytraumatic injuries, spinal
cord injuries, traumatic brain injuries, visual impairments, etc
Supervisor: Mr. John Connolly MSW, MBA: 215-***-****
EDUCATION
The University of Pennsylvania; Philadelphia, PA, 1994-1996
M.S.W., 1996
The University of North Carolina; Chapel Hill, NC, 1983-1985
Teaching Certificate, Latin Education, 1985
The University of North Carolina; Chapel Hill, NC, 1980-1982
BA, Recreation Administration, 1982
The University of Georgia; Athens, GA., 1978-1980
Undergraduate curriculum
HONORS AND AWARDS
Selected to receive the Healthy Start Initiative national, federally funded internship while
at the Hospital of the University of Pennsylvania 1995-1996
Charlotte W. Newcombe Academic Scholarship Award, the University of
Pennsylvania, Philadelphia, PA 1994, 1995, 1996
CAMWS Scholarship Award for Latin Education 1990
Honor Society, the University Of Georgia, Athens, GA 1978, 1979, 1980
Spanish for Medical Professionals, CHICLE Language Institute, 2009
MEMBERSHIPS
"Star of the ER" nominee, May 2011
Care Management Council, Clinical Care Management Department, Duke University
Health Systems' Durham Regional Hospital, Durham, NC 1/2011-10/31/2012
Case Management Representative, Diversity Team - Emergency Department, Duke
University Health Systems' Durham Regional Hospital, Durham, NC 3/2009 - 10/2012
CVA Task Force Committee, Duke University Health Systems' Durham Regional
Hospital, Durham, NC, 7/2007 - 10/31/2012
National Association of Social Workers, National and MD chapters
American Association for Marriage & Family Therapy, Past Affiliate Member
National Association of Student Social Workers - 1994, 1995, 1996
Hadassah, 1998 to present
LICENSES AND CERTIFICATIONS
Licensed Master Social Worker, State of South Carolina, 2014-2016
Licensed Graduate Social Worker, State of Maryland; Reg. Cert. #G07344
Clinical Social Worker-Health Care, NASW, 2009 to present
Mental Health First Aid USA Certificate, National Council for Community
Behavioral Healthcare, Durham Center Access, September 2011
First Aid Certification, American Red Cross, Baltimore City - Central MD Chapter
CPR Certification, American Heart Association 2009-2013
REFERENCES
Dr Zvonomir Milas
Surgical Oncologist
Levine Cancer Institute
Charlotte, NC 28204
Dr Daniel Carrizosa
Thoracic Oncologist
Levine Cancer Institute
Charlotte, NC 28204
Laura Kabrich, RN Navigator, Head & Neck Clinic
Levine Cancer Institute
Charlotte, NC 28204
Tori Rockwell, RN
Orthopedic Surgery
Levine Cancer Institute
Charlotte, NC 28204
Dr Ted Lamay
Chairman, Emergency Department
Past CMO, Durham Regional Hospital
DUMC
Durham, NC 27704
Dr Barbara Griffith
Past CMO, Durham Regional Hospital
Emergency Department Physician
DUMC
Charlotte, NC 28204
Dr Michael Minogue
Emergency Department Physician
Durham Regional Hospital
Charlotte, NC 28204
(H) 919-***-****
(W) 919-***-****
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