Customer Service Sales

Juan Quintanilla

**** ***** ****** ***#*. Las Vegas, NV 89121

Cell: 702-***-**** / email: ******************@*****.***

QUALIFICATIONS SUMMARY

* ***** ** *****/******** service experience Strong social skills

2 years of driving experience Overseer of small teams

Experience with working in a team

PROFESSIONAL EXPERIENCE

06/12 – 12/13 Ahern Rentals Las Vegas, NV

Team Leader/Inside Sales Representative

Oversee a small team of Sales Representatives and assist in solving any issues with customers

that may arise

Answer customers questions about products and their application, availability, schedule

rentals, rental call offs and service calls over the phone and via e-mail

Manage accounts of existing customer base

Resolve customer problems and concerns

Answer customer inquiries regarding new/existing contracts

Support Outside Sales Team

Perform basic clerical duties including data entry and filing

Other duties, as assigned by management

05/11 – 06/12 Olive Garden Las Vegas, NV

Kitchen Worker

Preparing and cooking meals to order

Ensure food and ingredients are fresh and clean

Have knowledge of and adhere to all health and safety standards

Maintain a clean work environment

Assist in cleaning and stocking all dishes

08/10 – 04/11 Converse Inc. Las Vegas, NV

Sales Associate/Customer Service Lead

Handle any customer concerns and help to fully resolve any issues in customer service

Knowledge of and helping to meet daily sales and targets

Consistently ensured the proper maintenance and merchandising of the shelves according to

standards set by management.

Partner with teammates on tasks, processes, merchandising and product flow opportunities

Ensure basic understanding of footwear, apparel and accessories

Responsible for maintaining store cleanliness and store safety

Education

2007 - 2011 Valley High School Las Vegas, NV

High School Diploma

06/09 – 07/10 Chapman Dodge Las Vegas, NV

Porter/Lube Tech.

Ensure cleanliness and safety of vehicles for customers through a test drive

Responsible for detailing and cleaning vehicles before returning to the customers

Knowledge of inspection points and attention to important details regarding the work done

Provide a thorough oil change ensure proper procedures are adhered to

Maintaining a clean and safe work environment

Knowledge to answer any customer concerns that may arise after the service of a vehicle

References available upon request.

Contact this candidate