ROBERT T. MICKENS III

**** ********* **. ******, **** 45424 937-***-**** ace28o@r.postjobfree.com

Educational Background

• Central State University Bachelors of Science Business Administration

• Iowa Central University Associates of Arts Communications/Liberal Arts

DOLLAR GENERAL CORP. – DAYTON, OH 2012-2014

Store Manager

Accelerated store operations and directed corporate initiatives to succeed in sales goals. Won top

two awards in Expenses Reduction and Inventory Accuracy for 2012 earning 2 nd and 1st overall

respectively. Advised personnel and launched customer relations initiatives to heighten business

standards and increase results. Interpreting financial data to influence business decisions and

profitability. Earned promotion after increasing store ranking to the top 8% of company MTD as

of January of 2013, and held top 20% YTD as of January 2013. After relocating to a bottom 10%

store increased store ranking to top 45% of company to 4600 up from 9800 of 11200 stores

nationwide.

Dollar General Corp. –Dayton, OH March. 2012 to Present

General Corporation is the nation’s largest small-box discount retailer. $17.5 billion in sales in fiscal 2013.

11,000+ stores in 40 states .10,000 - 12,000 total stock keeping units (SKUs) per store from America’s most-

trusted manufacturers. 12 distribution centers, and 100,000+ employees.

Awards

Highest Corporate Store Manager Candidate Testing Center Score for Midwest

•

Region (2012)

• Runner Up- Lowest Expenses to budget performance in District #9 (2012)

• 1st Store Inventory Accuracy Metric in District #9 (2012)

• Positioned Store Ranking in Top 8th percentile MTD and Top 20th percentile YTD

• Top 10% in Store

PLATINUM TECH. – DAYTON, OH 2011-2014

Accounted for a Quarter of a million dollar Information Technology inventory and conducted

successful deployment of equipment to on site locations for Dayton Public Schools. Dayton

Public Schools is the largest Public School system in the City of Dayton and the entire

Montgomery County. Coordinated multi-level communications relative to implementation and

completion dates. Headed customer service initiatives compliant with company standards for end

users. While serving as Help Desk Support, was able to diagnose and troubleshoot system and

network problems.

Professional Experience

Platinum Technology –Dayton, OH Feb. 2011 to Present

Platinum Technology is a comprehensive provider of Information Technology and Energy

Optimization solutions that help organizations plan, deploy, and optimize their businesses.

• Provide desktop support for approximately 500 Title 1/ Dayton Public Schools

Teachers and Administrators in the greater Miami Valley region by phone or in

person as needed to minimize downtime

Installation and verification of end user platforms. Troubleshooting provided ease of

•

use for clients

Responsible for facilitating the deployment of a 1/4 of million dollars in IT

•

equipment, computers, and monitors

Identify, isolate and repair computer equipment showing wear and tear as well as

•

during preventative maintenance routines

Configuration of peripheral equipment as requested to minimize downtime and

•

maximize

ONERES FRANCHISE COMPANY – CELEBRATION, FL 2010- 2011

JR. PROJECT MANAGER (Co-Op)

Assisted Senior Level Management in the planning and coordinating of company initiatives.

Collaborated with management team in the development of company infrastructure and

operations, while strategizing various marketing mediums consistent with the company’s overall

marketing plan. Conducted analysis of contractual agreements, business to business

communications, and internal/external projects in conjunction with OneRes Franchise Company.

OneRes Franchise Company provides sales and office management training, marketing and

branding support, and assistance with recruiting and retention training for Real Estate business

owners, brokers, and sales professionals.

ACHIEVEMENTS:

• Conducted the planning and execution of brand development initiatives that coincided

with the company’s overall marketing strategy.

• Collaborated with management team to develop growth strategies relative to market

demographics.

• Assisted with the determination of company compensation package and infrastructure.

• Served as Intranet Administrator and headed the help desk division of Information

Technology related issues.

• Contributed business related insights in think tank discussions that guided the direction of

corporate initiatives.

State Farm (Licensed Insurance Agent) 1/10 8/10

o Developed Sales Plan for Insurance Office

o Sales Agent

o Highest Number if Policies started

Courtyard Marriott Lion Hotel Group (Bistro Manager) 12/09 9/10

o Produced Daily Sales Reports

o Highest Number of GS Scorecards

o Night Audit

Godfathers Pizza Waco Inv. (Shift Supervisor) 9/08 – 10/09

o Operations Oversight

o Daily Sales Analysis

o Daily Objectives Supervisor

o Conflict Resolution Manager

8/07 – 10/08

Donato’s Pizza Inc. (Assistant Manager)

o Cash Management

o Sales

o Customer Service Initiatives

Contact this candidate