Customer Service Sales

Xavier D. Hamlin

** ******* *****. ****** ******. N.Y. 10312

(C) 347-***-**** (E) *********@*****.***

OBJECTIVE

To obtain a position that will provide continual growth and opportunities in which my personal drive, eagerness, and ability to interface effectively with people on all levels will be utilized to the greatest advantage.

EXPERIENCE

07/2012- 04/2014 SUNY Empire State College- Metropolitan Center New York, NY

Research Assistant to Retention Specialist

• Assisted incoming students with navigating the college registration process portal.

• Provided customer service, response to general inquiring about the college maintain the center’s computer labs.

• General secretarial duties include: meetings and appointments schedules, type correspondences, and assist both faculty and students with Degree Planner.

• Assisted students with service inquiries and proactively provided solutions.

10/2009- 08/2010 New York Law Department Brooklyn, NY

Office Aide, Central Services

• Provided central support for the sorting, processing, and distribution of legal correspondence, as well as proper mail routing via Law Manager and telephone inquiries to outside counsel.

• Assembled materials to be copied, review instructions and copy the specified jobs using multifunction copiers. Process duplication requests according to user and legal specifications.

• Handled a variety of office functions including answering phones and collecting and posting outgoing mail.

09/2006- 10/2009 J C Penney’s Dept. Store Staten Island, NY

Sales Associate/stock Replenishment

• Assisted customers with purchase when needed including answering/directing calls.

• Managed inventory and move new merchandise to sales floor; keep sales floor well stocked; refill and organize stock.

• Responsible for visual task, i.e. department decoration, assembling fixtures.

11/2005-8/2006 New York & Company Clothing Store Staten Island, NY

Sales Associate

• Cashier

• Customer service (included answering and directing calls), greeted customers and assisted with them with locating, selecting and purchasing merchandise.

• Ordered and maintained office supplies.

EDUCATION

9/2012-Present SUNY Empire State College New York, NY

• BA Fashion and Photography

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