Customer Service Sales
Resume:
Bit Na (Elizabeth) Sung
Las Vegas NV, 89142
***.***@*****.***
OBJECTIVE
To gain experience in the hotel management and/or customer service as I am waiting to finish
college.
WORK EXPERIENCE
La Petite Academy April 2014-Present
Teacher L as Vegas, NV
Takes roll call
Work with children (5-8yrs)
Is responsible for 5-10 students at a time
Prepares daily breakfast and snacks
Floater for other teachers breaks and lunch
Is responsible for diaper changes and feeding for infants
Performed opening/closing of business
Salvation Army Christian Church January 2013-Present
Sunday school Children/Youth Teacher Las Vegas,
NV
Took roll call
Work with children (5-16yrs)
Is responsible for 5-10 students at a time
Provided class activities, worship and Sunday message
Plan outside activities during weekends and holidays
Helped with spiritual growth
State Farm: Ulyanna Chung September 2012- February 2014
Customers Relations Rep Las Vegas, NV
Greeted customers
Provided information on insurance and promotions
Handled with billing questions and issues
Handled final week money transactions
Answered phone calls and replies
Handled with auto and home claim calls
Handled auto road side assistances calls
Organized for Korean Marketing
Helped Korean speaking customers
Performed opening/closing duties
Booked appointments for licensed Agents
Followed up with previous clients with insurance quotes
Mama’s Store June 2010 - September 2012
Business Owner Las Vegas, NV
Greeted customers
Provided information on product and promotions
Maintained sales goals
Handled cashier transactions
Provided service in regards to men’s, women’s and kid’s apparel and accessories
Handled store’s retail database
Replaced sales floor merchandise
Handled stock transfers and shipments
Answered phone calls
Managed and perform opening/closing duties
Helped Korean speaking customers
Attended fashion and accessories convention’s
Mama’s Store June 2007- June 2010
Sales Associate Las Vegas,
NV
Greeted and assisted customers
Answered phone calls
Handled cash transactions
Answered questions and concerns regarding apparels and accessories
Helped with Korean speaking customers
Maintained store cleanliness
Restocked items
Handled stock transfers and shipments
EDUCATION
College of Southern Nevada August 2010- Present
Associate Degree of Language Las Vegas,
NV
Major: Language (Chinese)
Las Vegas Adult Education High School August 2007- June 2009
Diploma Las Vegas, NV
Weighted G.P.A.: 3.32
VOLUNTEER EXPERIENCE
Las Vegas Kids Vision School September 2011- December 2013
Volunteer Kid’s Coordinator Las Vegas, NV
Helped with Field Operation (Mission Trip) preparation
Prepared training and weekly activities
Worked with children (6-15 years old)
Was responsible for 5-20 students at a time
Responsible for rides for the children
Held and prepared for parent and teacher meetings (twice a month)
Prepared for once a week bible studies
Awana September 2012- January 2013
Volunteer Kid’s Teacher Las Vegas, NV
Prepared training and weekly activities
Worked with children (6-15 years old)
Was responsible for 4-8 students at a time
Responsible for holiday activties
Held and prepared for parent and teacher meetings (once a month)
Helped students understand the bible
REFERENCES
References are available on request
Contact this candidate