Customer Service Real Estate

Jessica Dodge

**** *** *****, ********, ** H*L *H2

Tel.: 902-***-**** *******.*****@****.******.**

Skills and Abilities

. Strong communication skills with the natural ability to easily relate to

others

. Work well with other employees and enjoy working in a team environment

. Able to quickly form relationships with clients

. Able to communicate effectively in both English and French

. Excellent listener and tolerant personality

Employment Highlights

Sheiner Group March 2014-Present

Social Media Marketing Intern Montreal, QC

Sheiner Group is a privately held real estate investment firm

specializing in the acquisition and development of commercial,

residential and retirement lifestyle communities in Canada and

the U.S. and offering internships to graduate students.

Responsible for composing memos informing residents of the

changes at the apartment communities

Responsible for editing press releases regarding new property

acquisition and launch

Contributing toward the marketing plan and overall launch

strategy of a newly acquired apartment community

Contributing toward the design of brochures and magazine covers

for featured properties

Working with the marketing team to promote real estate

properties including social media and traditional marketing 2012-2013 Paris,

strategies France

Berlitz Paris Language Centre

English Language Instructor

Leveraging my TEFL/TESOL 120-hour Advanced certification, I

taught the different aspects of the English language to

professionals

Honed my flexibility and adaptability skills

Successfully formed strong and trustful relationships with

students contributing to accelerated learning

Le Bistro by Liz 2011-2012 Halifax, NS

Server

Learned how to work in a fast paced environment

Honed my time management skills and excelled in multi-tasking

Radisson Suites Hotel 2008-2011 Halifax, NS

Guest Services Representative

Liaison between guests and the hotel ensuring a warm welcome

Successfully conveyed the attributes of the hotel to guests from

around the world

Knowledge of hotel management software through completion of the

Opera Reservation System training

Successfully completed the TIANS e-Merit GSR training, the Yes I

Can training and the LGBT Sensitivity training which attributed

to my strong customer service skills in both English and French

Education

McGill University Sept. 2013-Aug. 2014

Public Relations and Communications Management program Montreal, QC

Dalhousie University

Graduated from the Bachelor of Arts program with a major in 2010-2011 Halifax, NS

French

Universit de Bourgogne 2009-2010 Dijon,

Studied the French language, history and culture France

Saint Mary's University 2007-2009 Halifax, NS

Studied mainly the French language and psychology

Volunteer Experience

Canadian Cancer Society April 2014 Montreal,

Sold daffodils to raise money and awareness for the Canadian QC

Cancer Society

Diana Whalen MLA campaign 2007-2013 Halifax, NS

Volunteered at various fundraisers, distributed flyers

Holiday Gift Wrapping 2009 Halifax, NS

Raised money and awareness for the IWK Children's Hospital through

gift wrapping

*References available upon request

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