Manager Service
Resume:
Greg R Heyse
Overland Park Ks 66207
**********@*****.***
Objective
I am seeking a management position with a stable company in the maintenance industry where I can effectively
utilize my experience, knowledge and leadership skills, which will add value to the organization.
Work Experience
4/11-8/12 Santa Fe Heating and Air
Started out as a lead salesperson, which duties included providing constant customer contact, communic ating
the customer’s needs as it related to the company and supplying information on services and equipment sold by
the company. My position transitioned into the role of a Service Technician which duties included customer
relations, service, repair and installation on both commercial and residential heating, ventilation and air
conditioning (HVAC) equipment.
2/98-12/10 Beebe Heating and Cooling
Hired as a Service Technician on an apprentice level installing, repairing and servicing HVAC equipment. In
2001, Passive Voice (consider revising) as a Service Manager, which duties consisted of providing supervision of
four Service Technicians including hiring, troubleshooting, communicating and training. In addition to this role, in
2006 I became the sole Salesperson for the company generating over $4 million in sales.
1991-2/98 Clubhouse Inn Hotel
Performed as Facilities Manager for maintenance which duties included providing supervision of employees,
plumbing, electrical repairs, preventative maintenance a nd remodeling of over 400 guest rooms, HVAC repairs,
security detail, grounds keeping and pool and hot tub maintenance. I had to be available to fill in for other
employees that did not show up for work. My duties would also consist of front desk clerk, night audit,
housekeeping, bartending and housekeeping.
Education
General Educational Development Certificate: 1989
Penn Valley Police Training Academy: Credit hours taken in Administration of Justice
Johnson County Community College: 1995-1998; HVAC Trade School Program
Skills
Ability to multi-task and am self motivated and superseded well under extreme pressure
Knowledgeable in HVAC, plumbing, electrical and general maintenace
Very quick to adapt to changes and completing new tasks set before me
General Knowledge in local, state and federal codes related to job responsibilities
Knowledgeable of understanding and the study of engineered blue print drawings
Transcended great customer relations with the general public, which strengthened company profits
I have in-depth knowledge of work processes and tools within own area
I apply my expertise to solve standard and non-standard problems within own area
I am very capable of making decisions, often difficult and/or unpopular, by carefully weighing pros
and cons and acting for the benefit of the work team; coaches/supports subordinates in their decision
making efforts
I align individual goals for self and others with work area/functional goals
I build confidence and respect of others through a positive and energizing style
Assists work team in the achievement of goals/ commitments; achieves own goals/commitments
regardless of obstacles
References Available Upon Request
Contact this candidate