Customer Service Manager

Hanbo Xu

#*-**** **** **, *******, BC, V*Y*G* Canada

Cell: 604-***-****

E-mail: ***********@*******.***

Dear HR Manager:

I read about your advertisement in Indeed website that your are seeking for

the Car Detailer. I am very interested in joining your company.

As I mentioned in my enclosed resume, I have several years of experience in

RESP representative field. My clients from different countries and

cultures, therefore I have excellent interpersonal and communication

skills. At home, I have lots of patients and love for my one year old baby

and two lovely dogs. It helps me to deal with wide variety of people

ranging from pleasant to the irate customer.

I had a sushi restaurant for three years and sous chef for 6 years. It

helps me to develop cooperative working relationships with customers,

suppliers, and employees. I also learned analyzing information and

evaluation results to choose the best solution and solve problems,

monitoring and reviewing information from materials. In customer service

field it is necessary to deliver high quality service and that is exactly

what I will provide when you hire me.

I look forward to meeting you in person so I can provide you more

information about my experience and skills. I am very much interested to

learn and improve my skill for the position.

Thank you for your time and consideration.

Sincerely

Have a good summer.

Hanbo Xu

Hanbo Xu

#2-6893 208A st, Langley, BC, V2Y0G2 Canada 604-***-****

***********@*******.***

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Education:

General Study

University of the Fraser Valley - Abbotsford, BC

2008 to 2010

BA in business Accounting and Marketing

Trinity Western University - Langley, BC

2004 to 2008

Experience:

Registered Education Savings Plan Representative

(RESP)

Heritage Education Funds Inc. 2009 to Present

I have the Resp certificate when I was in the university. I have lots of

clients from Asia area, China, Japan, Korean and Vietnam. Therefore I have

strong Excellent communication skills; both verbal and written with

different culture people. Strong problem solving, time management and

analytical skills

Sous Chef

Sodexo - Abbotsford, BC

Douglas Fowler

General Manager, Food Services 604-***-****

September 2004 to May 2011

Responsibilities

I am Sous chef of the food service in the TWU and UFV.

Make weekly menu, Place the order, Prepare food. Make catering.

Accomplishments

Learned cooking skill.

Manage and lead team.

Skills Used

Management, leadership and communication.

Owner

Shangsu enterprise LTD - Langley, BC

2011 to Present

Responsibilities

I had a sushi restaurant in downtown Vancouver. I am the chef of there,

and take everything.

Accomplishments

I have learned how to run a business, and how to deal with customers.

Skills Used

management, leadership and custom service

Accomplishments

Learned cooking skill.

Manage and lead team.

Others

I did the outside travel agent, for Chinese travel group. Sell air tickets

and travel plan when I was in the university.?I made the travel plan for

our client from different countries. That is first job I learned how to

communication and maximum to fit everyone's requires.

I am still doing some International business with Chinese factory. I help

North American company to seek manufacturer to get low cost product.

Skills

English and Chinese proficient

Ms Office proficient.

Contact this candidate