Jessica Dominguez
** ** * ****, ******* TX, *****
**********@*****.***
Objective
Entry Level Administrative Assistant looking to apply my knowledge and experience into a
Corporate/ Clerical Setting. Areas of proficiency include; Switchboards, All
Microsoft Applications, and Data Entry.
Ten-Key by Touch
Skills Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Microsoft Office
Microsoft Outlook
Microsoft Publisher
Multiple Phone Lines
SAP & MAS 90 (MAS 100) Inventory Programs
Filing Alpha
Filing Numerical
Scanning
Data entry (60 WPM)
A/P
A/R
QuickBooks, Quicken
Printing
English & Spanish, French can be understood
Increased customer retention by 19%, from 72% to 91%.
Synopsis of
•
1. Proactive planning led to notable increase in morale in all
Achievements departments.
2. Created customer satisfaction survey, drastically reducing
potential problems.
Denny’s 2013-2014
Experience Houston, tx
$2800 in sales every week, Acknowledged as
#1 in Sales on a multi-monthly basis
Approach and Greet all customers that visit
the establishment.
Stay attentive, and positively maintain
customer satisfaction
Handle all Cash, Credit Card/ Debit Card,
and Check Transactions using integrated
computer software
Maintain a Friendly Attitude on a daily
basis
Trusted by Managers to supervise
Employees when they are unavailable.
O ffice Depot 2013-2014
H ouston,t
x
Sales associate for General items
Cashier
Stocking and Restocking of all merchandise
Supervise employees on a daily basis
Keeping everything organized and completed
tasks on a daily basis
Greet and welcome all customers including
employees
Help customers with any electronic needs
including; Filing, Scanning, Faxing, and
phone service.
Help to Fix computers and electronics that
need to be repaired
N orth Star Ala rm Services 2011-
2013
Ho
uston,tx
Secretary / Receptionist affiliated with
organizing files, answering a Switchboard,
Data Entry and Conducting Interviews
Orchastrated programs like Microsoft Excel,
PowerPoint, Word, and Planner
Worked directly under the supervisor to
schedule meetings, Business trips and
Planning of the Day.
2012
Education
Socorro H igh School
E l Paso TX 79927
2012
U niversity of Texas El Paso
E l Paso TX
References Fu rnished Upon Request