Customer Service Administrative Assistant

Location:

Posted:

July 23, 2014

S AMANTHA M . F UENTES

***A Arizola Loop Ft. Huachuca, AZ 85613

520-***-**** ****************@*****.***

ADMINISTRATIVE ASSISTANT

Multi-skilled Administrative professional with attention to detail skills culled from exemplary service with the United

States Army. Experienced in all facets of administration including medical logistics, inventory, and warehouse

maintenance, and utilizes a background in security to safeguard confidential or personally sensitive information . Skilled

in collaborating with all members of the organization, implementing organizational objectives and manage expenses.

Possess Active Secret Security Clearance. Proficiency in MS Office, Excel, and MS Word.

Administration Customer Service Medical Logistics & Terminology

Confidentiality/HIPAA Trained Calendar Management Inventory

Vendor Management

Warehouse Clerking File Maintenance

Certified Combat Life Saver Personal Integrity

Strong Work Ethic

PROFESSIONAL EXPERIENCE

U.S. ARMY - KELLER ARMY COMMUNITY HOSPITAL, West Point, NY October 2013 – June 2014

Medical Logistics Specialist

Manage administrative functions, scheduling patient services, equipment service, inventory, and purchasing;

prioritizing activities based on pertinent need.

Demonstrated professionalism in handling sensitive personal information, conforming to HIPAA regulations .

Led the overhaul of existing medical equipment organizational system including record keeping, filing, and

inventory management.

Recognized by command on multiple occasions for job performance and excellent customer service.

U.S. ARMY - YONGSAN, Korea October 2012 – October 2013

Medical Logistics Specialist

Performed in a similar capacity, scheduling equipment service, managing patient appointments, and assisting

visitors to the unit.

Organized a large number of Customer Medical Supply Catalogs using Excel and Microsoft Word, meeting a

deadline for the project.

Received three certificates of achievement for dedication to successfully performing job duties, and recognized by

senior leadership for exceeding the standards set for the position.

Previous experience includes outstanding customer service positions with Puma Retail Stores, and the McDonalds Corporation

EDUCATION & CREDENTIALS

Associate of Health Science, Kaplan University: New York City, NY anticipated graduation date of August 2015

Structured Self Development, Yongsan, Korea 2013

Coursework Emphasized the principles of effective management and alternative leadership philosophies