Medical secretary/receptionist/transcriptionist

Beverly L. Alston

*** **** *** ******

Wilmington, DE 19801

610-***-**** **************@*******.**

With 25 years of experience, I am an organized and responsible medical secretary/transcriptionist with

professional experience in medical and clinical settings; with the ability to handle front desk receptionist

services utilizing skills such as:

Communication skills: Greeting and directing patients and visitors, communicating their needs to the

medical staff.

Customer Service: Responding to questions and providing information via phone, emails and in person.

Coordination/organization skills: Registering patients and coordinating health care appointments.

Secretarial abilities: Clerical assignments including data entry and scheduling.

Transcription skills: Transcribing all dictation.

Objective – Secretarial/transcriptionist or receptionist position in a medical office/clinic or hospital

setting. Unit clerk in a hospital setting will also allow me to utilize the skills and experience I have

obtained over the years.

Highlights of Performance: Assisted the physicians and nurses by managing all the

administrative and secretarial work.

Managed the clinic as well as patients’ queries – Made appointments, responded to emails

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and processed calls.

Received patients’ calls and coordinated appointments as per schedule.

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Assisted patients in solving their queries and providing medical information.

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Maintained updated patients’ records – Documented patient details including the

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treatments and personal facts while scheduling appointments.

Took into account clients’ busy and often changing schedule and made appointments

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accordingly.

EDUCATION

Associate Degree/Specialized Business National School of Health

Medical Secretary/Transcriptionist – Summa Cum Laude 1981-1983

Specialized Training: School of Medical Transcription (refresher course) 2013-2014

EMPLOYMENT HISTORY

03/12 - 10/12- National Guard Hospital, Jeddah, KSA

Duties: Medical records transcription, correspondence for doctors.

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Beverly Terrell Alston

EMPLOYMENT HISTORY

12/07 – 02/11- King Faisal Specialist Hospital & Research Center, Riyadh, KSA

Duties: Transcription of all radiology reports

01/06 -12/07 - King Faisal Specialist Hospital & Research Center – Jeddah, KSA

Duties: Secretarial duties and transcription of all neurophysiology reports.

EMPLOYMENT HISTORY

03/05 – 08/06 Westtown Valley Medical Associates – West Chester, PA

Duties: Front desk receptionist, greeting patients, answering phones, scheduling appointments, pulling

charts, obtaining insurance information, filing, transcription of reports, correspondence and manuscripts

for three (3) physicians at a family practice.

05/01 – 10/04 -King Khaled Eye Specialist Hospital, Riyadh, Saudi Arabia

Duties: Transcription of ophthalmology reports, correspondence and manuscripts.

07/00 – 04/01- Medquist, Inc – Columbus, OH

Medical Transcriptionist/Medical Editor for QA.

Duties: Transcription of medical record reports. QA of medical records reports.

06/98 – 06/00 Al-Hada Military Hospital, Taif, Saudi Arabia

Duties: Transcription of medical record reports.

08/97 – 05/98 Dwyer/Rodeer System, Inc – West Chester, PA Duties: Transcription of medical record

reports.

04/96 – 07/97 Office Assistance – Bryn Mawr, PA Duties: Transcription of medical record reports

specializing in Cardiology and OB/GYN.

08/91 – 03/96 Medical Personnel, Miami, FL Duties: Transcription of medical record reports.

06/89 – 07/91 Mt. Sinai Medical Center, Miami, FL . Duties: Secretary for DON Operating Room.

Duties: All secretarial duties, answering phone, filing, taking minutes and transcribing the minutes.

Payroll for 80 employees.

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Beverly Terrell Alston

EMPLOYMENT HISTORY

04/87 – 05/89 -Hand Rehabilitation Center, Philadelphia, PA

Medical Secretary to Stephen L. Cash, MD Orthopedist. Duties: Answering phones, scheduling

appointments, pulling charts, filing, typing all correspondence and manuscripts. Scheduling depositions.

03/81 – 04/87 Philadelphia Fertility Institute – Philadelphia, PA

Medical Secretary for three (3) physicians. Duties: Greeting patients, answering phones, pulling charts,

filing, obtaining insurance information, transcribing all progress reports, correspondence and manuscripts.

09/80 – 07/86 U.S. Air Force Reserves

Personnel Specialist. Duties: Answering phones, keeping all records current and up-to-date on service

members, typing correspondence.

REFERENCES AVAILABLE UPON REQUEST

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