Customer Service Representative
Resume:
Wendell Anthony Rougeau
Friendswood, Texas 77546
***************@*****.***
Objective
To obtain a position that will best utilize my knowledge, experience, and
education.
Qualifications/Certifications
JHA Recognition Award July 2009
(Job Hazard Analysis)
Certificate of Completion:
forklift
bobcat
high pressure washer (hydroblasting)
creating customer enthusiasm
customers for life binder- Hardlines
advanced selling skills
in recognition of successful completion of all lessons.
TWIC cardholder
CPR certified
Valid Passport book holder
Education
Performed "Hands-On" operation and "Real Time" troubleshooting.
Completed a 40 hour run on the Glycol Separation Unit where I
shifted, operated, troubleshot and cooked.
Studied Safety awareness, Environmental concerns, PPE, and process
equipment.
Learned the value of "Teamsmanship", the log book and shift turnover.
Wrote operating procedures and demonstrated how to apply those
procedures.
Learned how to maintain and manipulate process variables using a
computer simulator.
Acquired team skills through survival training.
Sam Houston State University
(Bachelor of Arts, Criminal Justice)
College of the Mainland August 2006
(Associate of Arts, General Studies)
La Marque High School May 2001
(Diploma, General Studies)
Relevant Experience
LaBarge (Jan 2013 - April 2013)
Laborer/QC Inspector - Test coating and temperature of various pipes
ANJ (Jan 2012 - June 2012)
Security
Marsulex (July 2008 - May 2010)
Hydroblaster/Switchman - load/unload railcars, couple/uncouple railcars,
loaded/unloaded barges, moved/tied down barges, drove/moved railcars
with a locomotive, switched tracks
Total Safety (Jan 2007- Feb 2008)
Air Technician
Houston Police Department (June 2007-Aug. 2007)
Identification Division
Interned/worked finger printing and taking photos of civilians for various
purposes.
Galveston County Juvenile Justice (June 2006- Sept. 2006)
Probation trainee
Interned/worked monitoring/tutoring/mentoring disadvantaged adolescents
using various multidisciplinary actions.
?
Gulf Greyhound Park (Feb. 2006- Sept 2007)
Culinary Specialist
Prepared dining/serving areas by setting up counters, stands, and
tables.
Placed food containers in serving order, filled salt/pepper shakers, and
placed linen and silverware on tables. Washed and sorted dishes,
glassware, and silverware.
Assigned duties, responsibilities, and deployment positions in work
area.
Prepared five course meals under direct, timely supervision.
Overseen/Trained workers regarding food preparation, service,
sanitation, and safety procedures.
Cleaned kitchen equipment, pots, pans, counters, and tables. Swept and
mopped floors.
University of Texas Medical Branch (Aug. 2005- Sept 2006)
Administrative Support Specialist
Volunteered as desk receptionist and filed confidential information.
Utilized various telecommunication and data entry skills in numerous
computer programs.
Suggested several alternate routes for patients.
Sam Houston State University (Aug. 2001-July 2005)
Mail Service Clerk
Worked as mail service clerk and sorted the student mail for four years in
a row.
H.E.B. Pantry Foods (Jul. 2000- Mar. 2003)
Customer Service Representative
Computer Skills:
Computer literate; Microsoft Office, including Excel and Access.
References Available Upon Request
Contact this candidate