Dawn Renee'Loudenback
Store Manager
Smithfield, VA
**************@*****.*** - 757-***-****
• Retail inventory management
• Outstanding communication skills
• Exceptional leader
• Team-oriented
• Store opening and closing procedures
• Store operations
• Conflict resolution skills
• Recruiting and interviewing
WORK EXPERIENCE
Store Manager
Food Lion LLC - Portsmouth, VA - August 2007 to June 2014
Trained all new managers on store procedures and policies.
Held weekly store meetings with Department Managers.
In charge of utilizing direct reports to manage sales, shrink and payroll.
Assessed staffing needs; interviewed and selected store management and assisted management in selecting
qualified candidates to meet their staffing needs. Directly responsible for 6 Department Managers and indirectly
responsible for providing direction and instruction to all other associates.
Completed regulatory, pre-implementation and risk-based audits to achieve business objectives.
Division Manager Advance Auto Parts
Peninsula Area - December 1987 to August 2007
Lead 180 Team Members in 14 stores on the Peninsula.
Implemented strategic sales plans to accommodate retail (DIY) and commercial (DIFM) sales goals.
Opened new store locations and assisted in recruiting and training new staff.
Served as a link between management and employees by handling questions, interpreting and administering
contracts and helping resolve work-related problems.
Established and maintained cooperative relationships with representatives of community, consumer, employee
and public interest groups.
EDUCATION
Education/ Certifications
Kee Business College Newport News - Newport News, VA
ADDITIONAL INFORMATION
Proficient in Microsoft Office, Coaching/Mentoring, Strategic Planning, Leadership, Customer Relationship
Management, Public Speaking, Team Building, Operations Management, Dealing with Diverse Cultures, Hiring
and Retention, Inventory Management, Occupational Safety and Health Training (OSHA)