Tina Young
Nashville, TN ****3
Employment
Property Manager, Woodbine Community Organization
Ms. Young joined WCO in late 2010 and is responsible for all aspects of
Woodbine's 329 unit property management operation including: meeting
financial and community related goals, while consistently providing
residents, vendors and employees with the highest quality service and
support. She has 15 years of, combined multi and single family, property
management experience throughout Nashville, TN. During her tenure as a
property specialist with both for profit and non-profit developers she has
overseen the growth and integration of several programs that provide direct
beneficiary assistance in housing and supportive services. Ms. Young has a
passion for the clientele she serves and is a gifted communicator.
EXPERIENCE IN HOUSING
Woodbine Community Org., Property Manager/Leasing Specialist - November,
2010 - Present
Burroughs Properties, Property Manager - January, 2008 - November, 2010
AEC Investments, Bookkeeper/Office Manager/Property Specialist - June, 1999
- January, 2008
. Co-Launched Woodbine's in house property management division establishing
policies and procedures in compliance with funding guidelines;
. Directly Supervised administrative staff, meeting compliance requirements
of Section 8, HUD, AHP, NSP, HOME and LIHTC;
. Assessed market conditions, established rental rates, and marketed units
broadly to the public (considering equal opportunity and fair housing
requirements);
. Handled incoming phone calls from prospective residents, showed units and
processed applications according to company policies;
. Negotiated Leases with future residents, and communicated housing
standards compliance;
. Inspected units with residents at move-in/move-out and coordinated with
staff unit maintenance needs, as well as timely recondition of units;
. Performed dispute resolution, collections and evictions in accordance
with local laws;
. Maintained files in accordance with company policy and conducted ongoing
audits of all leasing, bookkeeping and maintenance records and
lease/resident files.
EXPERIENCE IN OFFICE ADMINISTRATION
Vanderbilt Children's Hospital, Office Assistant - January, 2004 - January,
2005.
. Organized office operations, procedures, flow of correspondence and
filing;
. Devised new forms to improve efficiency of workflow;
. Maintained and monitored important log books in compliance with HIPPA and
OSHA.
Education
. Multiple pre-requisite classes in Business Administration, Nursing, and
Real Estate taken for credit - Nashville Technical College, Columbia
State and TN State University 1994-2001 (Non-degreed).