Customer Service High School

Edna McCaul

**** ***** **., *** *

Overland Park, Kansas 66212

913-***-****

Over 20 years in customer service. High energy self-starter who works with

a sense of urgency. Effectively manages multiple projects. Functions well

independently or in a team environment. Skilled in client retention.

Excellent verbal and written skills.

WORK HISTORY:

Hollywood Casino January 2012 to Present

Table Games Supervisor

Maintaining bankroll, table fills, supervision of table games and dealers,

A+ customer service. Completed "I Lead" management course.

Kagy Financial Group October 2006 to December

2011

Seminar Coordinator for financial advisor and office administrator.

Set up seminars at various locations, made the appointments at the

seminars.

Followed up with the client. Maintained files and general office duties.

Villa Saint Joseph Nursing Home June 2010 to December 2011

Part-time Receptionist

Morongo Casino

Supervisor Table Games February 2002 to June 2006

Maintained bank rolls, table fills, supervision of dealers and games.

Pala Casino February 2000 to

February 2002

Dual-Rate Supervisor and Dealer

Education: High School and extended college courses, Insurance license

and Travel Academy.

Education: High School and extended college courses, Insurance license

and Travel Academy.

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