Project Software

John Maier

440-***-**** (H) • Email: *******@*****.***

IT Manager

KEY COMPETENCIES

Solutions-focused IT Project professional possessing a balance of strong collaborative, leadership and

project scheduling and support skills that allow me to meet business goals. I also have supported teams

for local and remote support for hardware & software for with Infrastructure projects.

- Managed projects for implementation of change management for new hardware and software

deployments along with integration of new software.

- Experience analyzing and assessing and planning capabilities and making change management of

hardware and software services.

- Experience providing IT support for local and remote site locations including helpdesk and PC /

Severs support along with other key services.

- Managed refresh project for PC’s, Laptops and servers along with Software upgrades for Microsoft

and other third party software such as Adobe, Java and others for Lifecycle.

- Supported and experience using of MS Office Suites 2003, 2007, 2010 and MS Exchange

server along with other software. Performed backups, restores, etc. Scheduled sever and other

equipment down time for Firmware and other updates along with maintenance.

- Conducted meetings and worked with customers, department heads, managers, and vendors to solicit

cooperation and resolve problems and schedule work dates for equipment outage.

- Develop documents for process and operational and strategic planning schedule for support

and projects which included testing for upgrades and implementation to systems.

- Worked with engineering development for new product development and manufacturing of those

products and supported scheduled projects.

- Experience managing and maintained daily assignments and related project schedule request along

with system monitoring and coordination of support and dealing with request.

PROFESSIONAL EXPERIENCE

Systems Engineer Blue Chip LLC. Dec 2013 to 2014 - Cleveland, OH.

- Window 7 integration project for the client “Cleveland Clinic” the testing of software applications for

32bit and 64bit and identify existing retired and non-compatible software prior to Windows 7 role out.

-Project testing of 32bit and 64bit Windows7 image along with Office 2010 suite along with other key

applications for current project roll out. Correcting of issues if possible and repackaging of software.

Maier Technical Consulting

Lead Support Technician AMP Solutions and Domino’s Geneva, OH (5/2011-

12/2013)

- Provide customized project solutions for existing infrastructure problems which included upgrades of

network equipment and replacement of old systems after completing analyze of existing environment.

- Project of transferring, Removed viruses, malware, spyware, adware, etc. Installed anti-virus software

such as Norton and McAfee. Schedule equipment and user updates and down time.

- Upgraded systems to Windows 7 along with MS office suite 2010 upgrade and security update.

- Taught project management and system administration through hands on assignment of projects for

students to complete using Project and Visio and other software and made documents for students.

John Maier 440-***-**** (h) Email: *******@*****.*** pg2

SYSTEMS INSTRUCTOR, Med Vance Institute, Palm Springs, FL (11/2010-

03/2011)

- Instructed how to setup systems along maintaining with active directory along with shell scripting.

- Hands on training on the setup and install of Windows 2003 / 2008 server’s services and Linux OS.

Installed and configured various hardware and peripherals including desktops, laptops, printers, scanners,

external hard drives, etc.

TECHNICAL IT LEAD, IT Consultant HDTV Labs, Boynton Beach, FL (01/2009-

09/2010)

- Worked as independent consultant Manage PC team for IT project support for hardware & software and

schedule equipment and software changes for site infrastructure for computers and equipment.

- Completed business analysis for necessary change management upgrades to environment to existing

software and hardware. Support and maintained schedule changes and update for changes.

- Completed changes to existing security and issues and monitored quality assurance for client. Worked

with engineering and process quality managers to ensure high standards.

- Managed daily support personnel of 5 people and provided project support for PC’s and server’s

changes and upgrades along with software.

- Managed lifecycle project schedule of systems for site locations and Application support of Microsoft

products and other software including SAP.

IT TECHNICAL MANAGER, CSC Computer Science Corp., Boca Raton, FL

(06/2003-07/2008)

- Directed and mentored 8-person administration of Desktop IT team for overseeing daily support

operations of 23 remote sites and supported 3 local sites for over 5000 users.

- Supported change management for lifecycle of hardware and software integration and revision change

for Microsoft products projects and other software and maintained of schedules for changes.

- Oversaw IT project management for $3M+ massive migration and integration, opening and closing of

multiple sites, and managing asset recovery and cost reduction programs.

- Managed support MS Office Suites 2003, 2007 and MS Exchange server along with other software

including active directory plus exchange and used other MS tools. Worked with vendors for upgrades /

parts for systems and manufacturing to maintain project schedules for maintenance and updates.

ENGINEERING COMPUTING IT LEAD, Motorola Inc., Boynton Beach, FL

(03/1998-06/2003)

- Technical lead for IT engineering and development computer support. Provided hardware and

applications support along with upgrades across engineering and manufacturing systems environment.

- Implement project for system and OS change and increased productivity by completing change

management of PC and software replacement of UNIX environment to Windows environment.

- Aided Motorola downsizing efforts by driving IT project move from 4000 person site to 650 person site

and other locations was recovery and movement lead of company assets IT project for $5M+.

EDUCATION

Bachelor of Science in Business Information Systems

University of Phoenix, Phoenix, Arizona

Associate of Science in Applied Science-Technology

DeVry Institute of Technology, Columbus, Ohio

PROFESSIONAL AFFILIATIONS

Motorola past Present Future

Military Service: US Navy – USS Birmingham SSN-695

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