Kathy Baker
**** ********* ******, ***. **
Henrico, VA 23229
***********@*****.***
OBJECTIVE
To obtain a position that will offer me the opportunity to apply my various
skills and customer service expertise towards professional growth and
development in a prestigious organization.
SUMMARY OF QUALIFICATIONS
I have 5 years accounts receivable, 5 years accounts payable, and 8 years
payroll experience.
Extensive knowledge of payroll reconciliation, tracking and reporting
In-depth knowledge of the principles and techniques of payroll preparation,
payroll related accounting practices and labor contracts
Possess outstanding customer service and communication skills
Skilled in handling multiple tasks and work well under pressure
Strong work ethic, dependable, proactive, and outstanding analytical skills
Excellent computer skills, which include: Microsoft, Excel, Word, Access,
Power Point, Peachtree, People Soft, ADP, Oracle, AS400, CyberPay,
QuickBooks, and Outlook
PROFESSIONAL EXPERIENCE
Payroll Administrator: 2013 - Present
Don Anderson and Associates, Colonial Heights, VA
Process multi-client payroll on a weekly, bi-weekly, semi-monthly, monthly,
and quarterly schedule
Resolve all client questions and problems in a timely manner
Enter all payroll data necessary to process and meet clients' payroll
schedules
Process EFTPS and IFile Tax Deposits
File Quarterly 941 and Annual 940
Correspond with federal, state, and local tax agencies on behalf of clients
Certified payroll
Payroll Specialist: 2011- 2013
AECOM, Richmond, VA
Perform daily payroll department operations, while maintaining
confidentiality between employees and payroll
Managed workflow to ensure all payroll transactions are processed
accurately and in a timely manner
Prepare and upload or enter a high-volume of employee data, including
hourly, salary data and tax data using ADP payroll system
Research and resolve payroll issues
Assigned work out of our payroll email box to our group
Multi-State payroll
Team Leader: 2010-2011
Sam's Club, Richmond, VA
Handled the tasks of developing and training team store personnel, while
executing the ability to manage and maintain a successful and enthusiastic
team
Provided direction as well as assist with the ordering, loading, stocking
of merchandise, and prioritizing the workload
Trained, motivated, supervised, scheduled, and terminated employees
Responsible for customer queries and concerns regarding the store and the
merchandise
Specialist: 2005-2010
Carmax Home Office, Richmond, VA
Organized, reviewed and processed customer invoices
Researched statements and resolved outstanding items
Utilized my customer service skills to assist customers with billing
questions
Responsible for various other duties as assigned and as needed
Accounts Receivable Clerk II: 2002-2005
AmerisourceBergen Inc., Glen Allen, VA
Responsible for handling daily billing and deposits, while maintaining the
monthly general ledger transactions
Confirmed and verified government and retail accounts
Organized, reviewed and processed customer statements, bills and invoices
Researched and informed customers of returned items, and resolved customer
discrepancies
Performed Accounts Receivable functions to obtain department goals
Accounts Receivable: 2000-2001
Sundown Express, Inc. Roanoke, VA
Utilized my customer service skills to make collection calls
Calculated monthly Cash Advance account
Completed and processed DMV license applications
Prepared daily deposits, monthly invoices and sales tax, outgoing invoices,
Fuel tax, and managed Refer Fuel database
Responsible for various other duties as assigned and as needed
EDUCATION: 1987-1991
Graduate of Stonewall Jackson Senior High School