Kathy Baker

**** ********* ******, ***. **

Henrico, VA 23229

804-***-****

ace1wt@r.postjobfree.com

OBJECTIVE

To obtain a position that will offer me the opportunity to apply my various

skills and customer service expertise towards professional growth and

development in a prestigious organization.

SUMMARY OF QUALIFICATIONS

I have 5 years accounts receivable, 5 years accounts payable, and 8 years

payroll experience.

Extensive knowledge of payroll reconciliation, tracking and reporting

In-depth knowledge of the principles and techniques of payroll preparation,

payroll related accounting practices and labor contracts

Possess outstanding customer service and communication skills

Skilled in handling multiple tasks and work well under pressure

Strong work ethic, dependable, proactive, and outstanding analytical skills

Excellent computer skills, which include: Microsoft, Excel, Word, Access,

Power Point, Peachtree, People Soft, ADP, Oracle, AS400, CyberPay,

QuickBooks, and Outlook

PROFESSIONAL EXPERIENCE

Payroll Administrator: 2013 - Present

Don Anderson and Associates, Colonial Heights, VA

Process multi-client payroll on a weekly, bi-weekly, semi-monthly, monthly,

and quarterly schedule

Resolve all client questions and problems in a timely manner

Enter all payroll data necessary to process and meet clients' payroll

schedules

Process EFTPS and IFile Tax Deposits

File Quarterly 941 and Annual 940

Correspond with federal, state, and local tax agencies on behalf of clients

Certified payroll

Payroll Specialist: 2011- 2013

AECOM, Richmond, VA

Perform daily payroll department operations, while maintaining

confidentiality between employees and payroll

Managed workflow to ensure all payroll transactions are processed

accurately and in a timely manner

Prepare and upload or enter a high-volume of employee data, including

hourly, salary data and tax data using ADP payroll system

Research and resolve payroll issues

Assigned work out of our payroll email box to our group

Multi-State payroll

Team Leader: 2010-2011

Sam's Club, Richmond, VA

Handled the tasks of developing and training team store personnel, while

executing the ability to manage and maintain a successful and enthusiastic

team

Provided direction as well as assist with the ordering, loading, stocking

of merchandise, and prioritizing the workload

Trained, motivated, supervised, scheduled, and terminated employees

Responsible for customer queries and concerns regarding the store and the

merchandise

Specialist: 2005-2010

Carmax Home Office, Richmond, VA

Organized, reviewed and processed customer invoices

Researched statements and resolved outstanding items

Utilized my customer service skills to assist customers with billing

questions

Responsible for various other duties as assigned and as needed

Accounts Receivable Clerk II: 2002-2005

AmerisourceBergen Inc., Glen Allen, VA

Responsible for handling daily billing and deposits, while maintaining the

monthly general ledger transactions

Confirmed and verified government and retail accounts

Organized, reviewed and processed customer statements, bills and invoices

Researched and informed customers of returned items, and resolved customer

discrepancies

Performed Accounts Receivable functions to obtain department goals

Accounts Receivable: 2000-2001

Sundown Express, Inc. Roanoke, VA

Utilized my customer service skills to make collection calls

Calculated monthly Cash Advance account

Completed and processed DMV license applications

Prepared daily deposits, monthly invoices and sales tax, outgoing invoices,

Fuel tax, and managed Refer Fuel database

Responsible for various other duties as assigned and as needed

EDUCATION: 1987-1991

Graduate of Stonewall Jackson Senior High School

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