AMRA KARIC

ace1w7@r.postjobfree.com

**** ***** **** *****, ******* VA 24018

540-***-****

EDUCATION

Bachelors of Business Administration, August 2010 Virginia Western Community College, Roanoke, VA

Roanoke College, Roanoke, VA

Associate’s Degree, May 2006

RELEVANT EXPERIENCE

Director of Human Resources, Phoenix, LLC July2012-Present

• Supports management by providing human resources advice and counsel in regards to strategic staffing

plans; compensation, benefits, and award programs; and labor relations

• Manages human resources operations by recruiting, orienting, training, coaching, counseling, and

disciplining staff as needed

• Assists management in the annual budget process by estimating, forecasting, and anticipating

requirements, trends, and variances; aligning monetary resources; and developing action plans

Assistant Director, Huntington Learning Center, Roanoke, VA July 2010-May 2012

• Coordinated all aspects of marketing programs in Central and Western Virginia

• Supervised tutoring programs in schools including hiring and training teachers, managing students,

coordinating facilities, and working with community institutions

• Created individualized educational programs for students based off of diagnostic testing that was

administered at the start of the program, then scored and compiled into databases for future reference

• Worked within the confines of Federal and State regulations under the No Child Left Behind Act

• Managed the central office by coordinating employee schedules, overseeing office spending and ensuring

it was within the approved annual budget, and conducting payroll for all employees

ADDITIONAL EXPERIENCE

Quality Assurance Inspector- Level 1, Home Shopping Network, Roanoke, VA

2004-2010

• Supervised the final stages of preparing an order for a customer by ensuring proper packaging techniques

and shipping procedures were used depending on the product line being shipped

• Audited shipments and reviewed products for quality, size, color, and quantity

• Recorded shipments into the B2B database in order to maintain up-to-date information about the

inventory as well as to ensure the quality of the work of the employees and that warehouse pro

Customer Representative, Victoria’s Secret, Roanoke, VA 2006-

2007

• Supported a customer-centric culture, where the main goal of the store team was to deliver highly

satisfying customer experiences

• Maintained an awareness of all seasonal sales, promotions, and applicable ringing procedures, in addition

to possessing an in-depth knowledge of all products in the store

• Promoted loss prevention by fostering a culture of honesty and connecting the link between customer

service and counselor when needed

Merchandise Processor, Home Shopping Network, Roanoke, VA 2001-2004

• Translated OSHA testing requirements from Bosnian to English for employees training to

operate Material Handler’s Equipment

• Retrieved customer orders and merchandise using various warehouse equipment including Radio

Frequency Reading Devices and Material Handler’s Equipment for which certification was necessary

• Assisted in solving inventory problems in numerous departments of a production-based

warehouse

SKILLS

• Customer service, bookkeeping, filing, and administrative duties, medical billing

• Proficient in Microsoft Word, Excel, Power Point, and Outlook

• Ability to develop a comprehensive business plan with a focus on human relations and management

• Fluent in written and spoken Bosnian

Contact this candidate