Customer Service Manager

Cooper City, FL • 954-***-**** • ***********@*****.***

Jonel A. Stanciu

Objective

I am looking to obtain a long-term career with a company where I can demonstrate my property

management experience. I understand that my success and customer service is dependent on the success

of the overall company and those with whom I work.

Education

2007-2012 Florida Atlantic University Boca Raton, FL

Bachelors of Communication

2003-2007 American Heritage Plantation, FL

High School Diploma

Experience

2009-Current

The Hatteras Apartments & Riverwatch Apartments

Boynton Beach/Jenson Beach, FL

Property Manager

Manager for 2 residential properties (The Hatteras Apartments & Riverwatch Apartments)

On Call 24/7, 365 days a year

Research and collect information from online listings, conduct background checks

Inspect property to ensure safety and identify any repair work

Maintain positive relationships with tenants

Collect rent payments, issued receipts to residents, prepare deposits, create and maintain property

budget with Microsoft Excel

Responsible for gathering highly sensitive documents, applications and payments

Prepare quarterly income and expenses for mortgage company

Manage monthly rent-roll

Proficient in Microsoft Word, PowerPoint, Excel & both Mac & PCs

2007-2009

The Hatteras Apartments & Riverwatch Apartments

Boynton Beach/Jenson Beach, FL

Property Maintenance Worker

On Call 24/7, 365 days a year

Interior/exterior apartment renovations

Remove drywall, tile, wood floors, carpet, wall paper, toilets, kitchen cabinets, entirety, sink, vanity,

insulations and put back, granite tops, mold, etc.

Hang drywall, mud and tape drywall joints; painting

Inspect water damage, extract water and dry process, mold, and window leaks

Basic electrician/plumbing

Daily exterior preservations/ Pool maintenance

Cooper City, FL • 954-***-**** • ***********@*****.***

Jonel A. Stanciu

Previous Experiences

2007 Sawgrass Mills Mall Sunrise, FL

American Eagle Sales Associate

2006 Sawgrass Mills Mall Sunrise, FL

Polo Ralph Lauren Sales Associate

2005 American Heritage Schools Plantation, FL

American Heritage Summer Camp Counselor

References

Keith La Badie – 6 years

Coworker – General Contractor

Cell: 561-***-****

Fred Lovitz – 5 years

Real Estate Agent

Cell: 561-***-****

Joseph Salerno – 10 years

Personal Reference

Cell: 954-***-****

Contact this candidate