Sales Manager
Resume:
Nickalaus A. Pagan
Orlando, FL 32828
**************@*****.***
GOALS & OBJECTIVES: Seeking a position to utilize my account and sales management experience within a company that offers quality products and recognizes hardworking, proactive and dedicated employees.
WORK EXPERIENCE:
PCS Experts(Sprint Preferred Retailer)- Regional Manager
Florida (July 2011- Present)
Managed and facilitated acquisition of 8 out of state wireless retail locations
Sales, operations and financial management of eleven wireless retail locations
Driving a highly motivated sales and service oriented atmosphere
Store sales and secondary metric analysis
Employee assessments and accountability
Training and coaching District Managers and Store Managers to optimize performance and profitability
Directing and monitoring operational procedures to ensure utmost efficiency
Management of store inventory levels, ordering and credit balances
Coordinate and maintain effective working relationships with corporate, administrative, accounting and HR departments to maximize management results
Customer and employee escalation resolution
Lead corporate District Manager team of four through positive, dedicated, and motivated work ethic
Conducting corporate and provider required audits to ensure compliance
Store asset management/ loss prevention
Create and maintain healthy relationships with service provider, manufacturer, and distributor representation
Coordinating and conducting conference calls/ staff meetings to keep management team and staff abreast of current information
Escalated issue resolution
QDI Wireless – Territory Manager
Michigan/ Northwest Ohio (April 2005- June 2011)
Prospecting locations for new distribution
Ensuring optimal location profitability and sales metrics
Educating principles and representatives on products, services and benefits
Meeting and exceeding monthly sales quotas (i.e. devices, wireless accessories, etc.)
Active prospecting and networking for new business leads and sales generation
Principle credit account management
Driving sales to meet and exceed sales quotas
New and Current Employee Training and Certification
Ensuring appropriate inventory levels based on sales trend analysis
Location contract and transaction reconciliation
Managing store manager's daily activities to ensure utmost efficiency
New employee interviews and hiring
EDUCATION, TRAINING & ADDITIONAL SALES SKILLS:
April 2012 Marrow*Mack Sales Skill Building Certification
Advanced Retail Management Techniques Certification
May 2012 Harvard Management Personal Leadership Brand Training
December 2002 – April 2004 Leadership and Management Training Courses through The Mobile Solution
Sales Training Courses through The Mobile Solution
January 2004 – May 2004 University of Akron – School of Business
August 2001 – December 2002 OSHA Safety Certification Courses
Basic Excavation Survey & Grade Training
June 2001 Moon Area High School
Graduated – 3.167 GPA
Skilled at all levels in the Consultative/Solution selling process; particularly strong in building rapport, developing long-term relationships and closing sales. Proven ability to cultivate and maintain client relationships to grow revenue. Highly effective time management and organizational skills. Technically astute, can easily learn new product lines, highly technical data, and specifications. I have a working knowledge of the Microsoft Office Package which includes Word, Excel, PowerPoint and Outlook as well as the ability to navigate the Internet.
Contact this candidate