Customer Service High School
Resume:
JOHN T. HILL
APT ***B
RUTHERFORDTON, NC 28139-2865
Phone: 828-***-****
********@*****.***
Abilities
Guard, patrol, or monitor premises to prevent theft, violence, or infractions of rules.
Cash register skills. Word processing skills with MS Word and Open Office. Some
skills in spreadsheet for Open Office. Video and audio production skills. Video and
audio equipment setup, operation and breakdown. Great public speaking skills.
Good layout skills, mainly for newspaper and magazine publications.
Extensive retail experience including customer service in electronics, hardware,
housewares, automotive, sporting goods, home furnishings, lawn and garden, dry
grocery, and seasonal. Also have worked in one-hour photo processing area as
well as in cellular phone service. Have run cash register and also have had some
experience at the customer service desk.
Employment History
Customer Service Associate, Customer Service Representatives
05/2014 - Current Lowes Stores Forest City, NC
Provided customer service, put out freight, watered plants, shrubs and trees,
cleaned and swept area, took purchases out to customer's vehicle if needed,
loaded up bulk purchases for customers in the ready-load area, collected
shopping carts from pens.
Security Guards, Security Guards
07/2004 - 02/2014 ABM Security 581 Executive Pl # 500, Fayetteville,
Svc NC
Monitoring entrances and exits to make sure only authorized personnel enter and
also to make sure that items not supposed to leave property do not do so. Also,
making rounds every two hours to check for safety and fire hazards as well as to
check for any possible encroachments by unauthorized personnel. Also answered
the phone in security office and routed calls to proper plant personnel. Also
responsible for assisting emergency personnel in case they are called for an
emergency inside plant, though that situation has never occurred while I am on
duty.
Telemarketer, Telemarketers
11/2012 - 10/2013 Donor Care Center 500 West Street, Spindale, NC
Incorporated
Solicited funds for non-profit charitable organizations by direct calling previous
and prosepective donors.
Sales Associate, Retail Salespersons
03/2007 - 10/2012 Walmart 197 Plaza Dr, Forest City, NC
Supercenter
Running cash register, helping customers, putting out freight, executing
planograms, taking out purchases for customers, printing off photos for customers
using traditional wet printing machines in photo lab as well as assisting customers
with express photo printing kiosks, registering customers for cellular phone
service in wireless center.
March 2007-July 2007 Worked in dry grocery department, stocking department
July 2007-February 2011 Worked in electronics department as well as photo lab
and wireless department
February 2011-October 2012 worked as cashier at front end
Security Officer, Security Guards
08/2003 - 07/2004 Reliable Security Forest City, NC
Monitored entrances/exits, doing safety and fire checks during periodical rounds,
answered phones
Security Officer, Security Guards
09/1999 - 07/2003 Spartan Security 105 Diversco Drive, Spartanburg,
SC
Monitored entrances and exits, did safety and fire checks during periodical
rounds, answered telephone and routed calls.
Sales Associate, Retail Salespersons
04/1992 - 09/1999 Roses Stores 2270 US 74 Bus Hwy # 125, Forest
City, NC
Ran cash register, assisted customers with making purchases, took purchaces
out for customers who needed assistance, set up displays and planograms,
worked with vendors, unloaded trucks, worked in layway and customer service
desk.
Education History
Completion Date Issuing Institution Location Qualification Course of
Study
05/1994 Isothermal SPINDALE, Associate's Pre-Liberal
Community NC Degree Arts
College
Originally attended in pursuit of a degree in Radio-Television
Broadcast Technology from 1989-1991. Missed winter quarter due
to health issues (had pneumonia). Decided to take year off from
college to reevaluate long term goals after becoming burned out with
program.
Went back in fall of 1992. Wrote for student newspaper as well as
worked on the annual staff. Was a member of student government
as well as Sigma Chi chapter of Phi Theta Kappa, the two year
college international honor society.
Graduated with a 3.5 GPA.
06/1989 East Rutherford FOREST High School General
High School CITY, NC Diploma High School
Curriculum
Was elected student body treasurer for sophomore year
Wrote for school newspaper in sophomore year
Did public address announcing for varsity baseball from sophomore
year to senior year
Member of Key Club, student government, FBLA, FTA and Pep Club
Certifications
Certification Title Issuing Organization Completion Date Expiration Date
Unarmed North Carolina 02/2013 02/2014
Security Officer Private Protective
Licence Services
April 2013 won Best Quality Assurance Award
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