Customer Service Truck Driver

BERNARD MAHONE

**** ******** ***** *** ************, GA-30134 *******.******@*******.*** 404-***-****

EDUCATION

West Georgia Technical College, Carrollton, Georgia

Professional Technical Certificate – Commercial Truck Driving, December 2013

Completion of 220 hours driver training and the training requirements as set forth in the Federal Motor

Carrier Safety Regulations for entry-level driver training in accordance with 45 CFR 380.503.

PROFESSIONAL LICENSE

Commercial Driver’s License – Class A

WORK EXPERIENCE

Salvation Army, Truck Driver-Non-CDL, Atlanta, GA, 2012-2013

Metro-Atlanta (10 counties) Pick-up from Donors of Large items: i.e. refrigerators, stoves, washer/dryers, living room

and bedroom furniture and delivered to the Salvation Army Adult Rehabilitation Warehouse

GPS usage to locate Donor Pick-Ups

Maintained daily log Donor pick-ups with iPad

Provided superior customer service with professionalism

D.O.T. certified

.

Menlo Logistics, Truck Driver-Non-CDL, Lithia Springs, GA, 2009 – 2011

Local Pick-up and deliveries to assigned warehouses.

Loading and Unloading computer hardware and parts using forklift or power jack

Maintained daily log of computer components that were transported per customer request

Developed and maintained strong relationships with all customers.

Provided superior customer service with professionalism

D.O.T. certified

Material in Motion, Truck Driver – Non-CDL/HWOPS Warehouse Support, Austell, GA 2007-2009

Local Pick-up and deliveries to assigned warehouses

Loading and Unloading computer hardware and parts

Developed and maintained strong relationships with all customers

Organized, stocked and maintained parts inventory in warehouse

Located materials and fulfilled orders with efficiency and accuracy

Ensured field service commitments were met in a timely and organized manner

Performed cycle counts per request

Computer Atlanta, Inc., Customer Service/Shipping & Receiving/ Marketing Representative, Alpharetta, GA, 1993-2007

Handled customer inquiries and problem resolution

Shipping and Receiving. Checked and signed bill of laden; audited in computer shipments; tested computer

hardware received and verified what was received to purchase contract

Requested and received freight quotes for shipments. Booked courier and freight shipments

Set up warehouse inventory system; placed computer hardware in the appropriate place in the warehouse; noted

changes in the computerized inventory system

Served as order puller, refurbish technician, tested, foam packed and van-packed computer hardware for UPS,

Federal Express and Common Carrier Shipments

Made minor repairs and adjustments to computer hardware

Called on past due Account Receivables – Collections

Cold calling and following through on leads of IBM Computer Hardware, AS/400, RS/6000 and related

peripherals and IBM compatible equipment

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