Customer Service Sales
Resume:
Carol Ann Cabana
*** **** **. *, **. Petersburg FL, 33713
******************@*****.***
Summary:
I am the type of person that goes above and beyond any task or
responsibility that is set in front of me, to achieve superior results. I
am an organized person that can multitask and get the task accomplished. I
am detail oriented and very thorough in all tasks I am responsible for. I
have had extensive experience in Customer Service and dabble in the banking
world, I have experience in lead a team, training individuals and coaching
them along the way so that the company get superior results. I have a take
charge attitude and will do what needs to be done to get the task
accomplished is a up and beyond satisfactory standards. I am not just
looking for a job, I am now looking for a career, something that I can grow
with and learn new concepts and grow the concepts that I already have
attained through my past employments.
Highlights:
Order processing Understands grammar 10-key
Customer service-oriented Time management Time management
Microsoft Office Advanced clerical Meticulous attention to
proficiency knowledge detail
Multiple line phone Results-oriented Claims appeal procedures
proficiency
Self-directed Dental Insurance Excellent communication
processing skills
Filing and data archiving Computer-savvy HIPAA compliance
Strong problem solver Managerial Skills Strong interpersonal
skills
Training Pleasant demeanor Pleasant demeanor
Type 45+ wpm Assist with Payroll Supervisor
Accomplishments
In all the following work history that is being listed below, I have always
moved up quickly in each of the following listed jobs that I have had.
Experience:
March 2014 to Current:
Manager/Customer Service/Sales & Purchasing
MT Thrift Store:
Open and Close store, accurate account of money, purchasing items from
sellers, staging store, organizing items in the store, assigning tasks.
Oct. 2013 to Jan 2014:
Ride Operator/ticket agent/office assistant
Hildebrand Amusements:
Ride operator, relief person, supervisory position, office assistant,
verified money pick ups, assistant to company vice president, ticket
weighing, taking minutes from safety meeting, paying out draws, setting up
banks for ticket sellers, privy to sensitive materials, assisted with
payroll.
Aug. 2013 to Oct. 2013:
Cook/Cashier
Dreamland Amusements:
Cooked food on grill, food preparations, Cashier, Customer
Service/retention. Inventory Control, Open/Close the food stand, Cleaning
the food grab.
Oct. 2012 to June 2013:
Data Entry/ Customer Service
RDI Marketing - Newport, VT
Verified that information in the computer system was up-to-date and
accurate. Organized billing and invoice data and prepared accounts
receivable and expected revenue reports for controllers. Banking assist
clients with bank accounts, transferring funds from one bank account to
another, explain account information and details of bank accounts. Took
customer orders from catalog, Customer service/retention. Return funds,
send packing labels, resent customer orders.
May 2012 to Oct. 2012:
Deli/Cashier
Kingdom Market- Island Pond, VT
Stock shelves, Lottery, Liquor Sales, Cash handling, print reports, Cook
for breakfast and lunch, made salads, cut lunch meats and cheese to order,
made sandwiches, rotate meat in meat cooler, Made fresh hamburger.
Open/Close Store.
Nov. 2011 to May 2012:
Cashier/cook
Lakefront Express Mini Mart, Island Pond, VT
Open/Closed Store, Lottery sales and pay outs, stocking shelves, rotating
coolers, made donuts, breads, and pizza, cleaned dishes, cooked on grill
and fryer, made soups, cash handling, end of day paper work, opening
paperwork, customer service/retention.
June 2008 to July 2011
Claims Examiner
Dental Network of America - Belleville, IL
Verified that information in the computer system was up-to-date and
accurate. Eliminated outdated records by sending the records to be scanned.
Verified and logged in deadlines for responding to daily inquiries.
Processed confidential tax form information. Supervised and trained other
employees. Coached other employees. On Corporate Events committee, planning
company events, passing out company information. Obtained additional
information needed to process dental claims, Contacted and worked with
other insurance companies and dental office. adjusted orthodontics billing
Apr. 2003 to July 2007:
Floor Supervisor/Purchaser
America's Auction Network, St. Petersburg, FL
Customer Service, Inputting customer info into database, Calling out bids,
Ran the floor, Supervised and coached sales reps, Order processing, Credit
Card Verification, Show set up, Proofreading nightly catalog, hand model,
Show production, Ebay sales, Shipping/Receiving, Order tracking with usps
and UPS, Buying products for show
References:
Upon Request
Contact this candidate