Customer Service High School

Brandon K. Thompson

**** **** **.

West Bloomfield, MI 48322

Cell Phone: 313-***-****

Home Phone: 248-***-****

Email: *************@*****.***

SUMMARY OF QUALIFICATIONS: To obtain a position that will enable me to use

my strong organizational skills, educational background, and ability to

work well with people. I majored in Nutrition and Food Science at Wayne

State University. I received my Bachelor's of Science degree May 2014.

ACCOMPLISHMENTS

. Excellent oral and written communication skills

. Plan, organize and prioritize multiple assignments

. Ability to self-motivate while aggressively pursuing new learning

opportunities

. Ability to interact with managers and team members to coordinate job

tasks

. Involved with athletic teams that have had an impact on team

relationships and team building

. Proven track record of strong problem solving capabilities

. Excellent skills to support strategic planning, goal setting, decision

making, and improving customer service

. Support process improvement initiatives

. Proficient with PC Skills (CBT training on Word, Excel, PowerPoint)

. Excellent knowledge of HIPAA (Health Insurance Portability and

Accountability Act) Standards

. Comprehensive knowledge of National Health Care Reform

. Act 350 - Non Profit Health Care Corporation Reform Act awareness

. Familiar knowledge of laboratory equipment

. Perform other related duties to ensure positive corporate image and

exceed customer expectations

Work History

2013-2014 Title: Housekeeper/Culinary Aide

. Maintain tray accuracy on patient trays

. Keep room inhabited by patients clean

. Take order of patients daily

. Keep entire building clean

2011-2012 Title: Janitor

. Maintain a clean and safe facility

. Macy's Store at 12 oaks mall

. Respond quickly to spills or various issues

. Work at a fast pace

2011-2014 Title: Park Ranger

. West Bloomfield Parks and Recreation

. Maintain cleanliness of Drake Sports Park

. Set up athletic events such as baseball and soccer

. Perform landscaping work

2009-2011 Title: Drug/General Merchandise Clerk

. Kroger: 12 mile and Halsted. Farmington Hills, MI.

. Make sure department is stocked and conditioned well

. Maintain product balance.

. Answer customer's questions and assist when

necessary.

Volunteer History

2013-2014 Title: Escort/Lobby Greeter at Henry Ford West

Bloomfield

. Escort patients and visitors to destination within

the hospital.

. Deliver flowers and mail to patients in the

hospital.

. Perform various tasks for lobby staff

2013-2014 Title: Physical Therapy Tech at Henry Ford

West Bloomfield

. Maintain a clean and safe gym

. Get hot and cold packs for patients

. Bring patients into gym

Shadowing History

2014 Clearview Eye Care - Optometry

2013 Henry Ford of West Bloomfield Hospital-

Pathology

2013 Notting Hill of West Bloomfield - Physical

Therapy

2013 Team Rehabilitation of Farmington Hills

-Physical Therapy

Laboratories at the University Level

2012 Biology, General Chemistry, Organic Chemistry,

Anatomy

2013 Microbiology, Nutrition, Physics

2014 Analytical Chemistry, Organic Chemistry II

Education

Walled Lake Western High School -Walled Lake, MI

Graduated: May 25, 2009

Graduated with Honors

Wayne State University- Detroit, MI

Major: Nutrition and Food Science

Graduated: May 1, 2014

Awards

Scholar Athlete

Honor Roll Awards

John Sebold Scholarship Award

Wayne State University Scholars Award

National Society of Collegiate Scholars

References available upon request

Contact this candidate