Manager Sap

RIKI DASH

Email: ****.****@*****.***

Mobile: +91 - 983-***-****

OBJECTIVE:

To pursue a challenging career that channelizes my abilities to the

maximum, while providing me with wide exposure, sufficient

responsibilities, independence of thought and an opportunity to learn.

SUMMARY:

SAP Professional with over 8 years of IT experience in SAP Basis and

Security administration.

MCTS (SQL Server 2005)

MCP (Windows XP)

Strong expertise in Upgrade and Migration projects

Worked in SAP SAP ECC 6.0, SAP NetWeaver 7.0 which employs Windows NT

server, AIX 5.3, HP/UX, SunOS 5.9 & MS SQL Server, Oracle, DB2

ITIL v3 Foundation certified

Areas of Expertise

SAP Implementation Configuring SSO System Copy

SAP Installation J2EE Patch Deployment Production Support

Monitoring Support Packages, Client Administration

Add-on

User Administration Trouble shooting Transport Management

Handling SAP Ticket Performance Tuning

System Upgrade

through EHPi

PROFESSIONAL EXPERIENCE:

Accenture - SSE (December 2010 to date)

Member of Migration of SAP R/3 4.7 Extension Set 110 (4.7 X 110)

NUC SAP

System on Oracle 10g from Solaris to Linux and Oracle 11g database,

migration of SAP NW 04, BW-ABAP 3.5 NUC SAP System from Solaris to

Linux and Oracle 11g database

Member of upgrade of R/3 4.7 & BW 3.5 SAP system to ECC 6.0 EHP6

and BW 7.3, Combined Upgrade & Unicode Conversion of the same to

ECC6

EHP6 & BW 7.3 respectively

Member of EHP 5.0 SPS 8.0 Migration and Upgrade team (May 2012 -

Aug 2012)

Member of Solution Manager 7.0 EHP1 configuration team (Sep 2011 -

Mar 2012)

. Member of L1 and L2 BASIS and Security Support Team (Dec 2010 - Aug

2011)

PricewaterhouseCoopers - Basis Consultant (June 2008 till November 2010)

. Member of Implementation Team in Sasken

. Member of SAP GRC AC 5.3 Implementation and Security team in ITC

InfoTech

. Member of Implementation and Go-Live Team in Manipal University of

Learning

. Installation of SAP ECC 6.0 in AIX 5.3, DB2 in Firepro

. Member of SAP BW 7.0 Go-Live team in BALCO

. Member of Implementation team in RKFL

Infosys Technologies Ltd. - System Engineer (October 2005 till June 2008)

SAP Operations Analyst in EAS Microsoft Project

TECHNICAL SKILLS:

Languages : C, C++, PL/SQL

ERP : SAP NW 7 EHP1, SAP ECC 6.0SAP R/3, SAP GRC 5.3, Tidal

Enterprise Scheduler

Database : MS SQL Server, Oracle 10g, MS Access

Operating Systems : Windows 2000/XP/Vista//2003 Server

(Administration), HP/UX, AIX

Networking : Fundamentals of Networking & TCP/IP Concepts

Other Software & Standards:

. Exposure to EDI Tools (Microsoft BizTalk Server & Gentran)

. Reporting Tools (Microsoft Service Enterprise, Microsoft Operations

Manager)

. SAP Governance Risk and Compliance 5.3

. PRIMUS and troubleshooting SAP BASIS issues with the help of this

knowledgebase

. Exposure to SAP GRC AC 5.3 tools like RAR, CUP, ERM and SUM

PROJECT PROFILE

Accenture Project Details

Client: Entergy (Member of the Migration and Upgrade team)

The major activities performed were

1. The project is to migrate Entergy's existing R/3 & BW SAP Infrastructure

to SAP on Private Cloud Flexpod environment.

2. Migrated SAP R/3 4.7 Extension Set 110 (4.7 X 110) NUC SAP System on

Oracle 10g from Solaris to Linux and Oracle 11g database

3. Migrated SAP NW 04, BW-ABAP 3.5 NUC SAP System from Solaris to Linux and

Oracle 11g database

4. R/3 DB size was 11 TB & BW DB size was 15 TB

5. The upgrade phase of the project is to upgrade Entergy's existing R/3

4.7 & BW 3.5 SAP system to ECC 6.0 EHP6 and BW 7.3 respectively.

6. Combined Upgrade & Unicode Conversion of the same to ECC6 EHP6 & BW 7.3

respectively.

7. R/3 DB size was 11 TB & BW DB size was 15 TB

8. Responsible for installing vanilla SAP Systems for mock upgrade

9. Performed 3 mock upgrade run on actual PRD data

Client: AG Insurance (Belgium) (Member of the Upgrade and Migration team)

The major activities performed were

. Installation of ECC 6.0 EHP4 on Wndows Server 2008 R2, database being

MSSQL Server 2008 for Sandbox, Development, Quality and Production

landscape

. Installation of Content Server 6.40 on MaxDB database 7.5 for Sandbox,

Development, Quality and Production landscape

. Installation of Enterprise Portal 7.0 for Sandbox, Development,

Quality and Production landscape

. System Copy of ECC 6.0, Content Server and Enterprise Portal and Post

Refresh activities

. Solution Manager 7.0 EHP1 Patch Upgrade to SP23 to generate Stack File

for the upgrade

. EHP 5.0 SPS 8.0 Upgrade from ECC 6.0 EHP 4.0 and activation of

Business Functions

. Deployment of Business Packages in Enterprise Portal

. Single Sign-On configuration for ECC 6.0 and Portal

. Documentation of the Process Flow and providing KT to the Support Team

Client: HPCL-Mittal Energy Limited (HMEL) (Member of Solution

Manager 7.0 EHP1 Configuration)

The major activities performed were

. Configuration of Basic Settings such as Maintenance Optimizer and

Early Watch Alert.

. Initial. Basic and Managed System Configuration through SOLMAN_SETUP

. Creation of Users and Business Partners for End Users and their

corresponding roles

. Configuration of Advanced Service Desk with Email Functionality

. Documented Core Business Processes Best Practices for Business Process

Monitoring configuration

Client: Medical client in US and France (Member of L1 and L2

Support Team)

The major activities are:

. Performing daily health check reports of the entire landscape

which includes Development, Quality, Training and Production

systems

. Preparing daily reports and sending it across to the client,

highlighting issues, if any in the systems

. Troubleshooting CPU bottlenecks and system slowdown issues

. Preparing the systems for database refresh

. Monitoring the ticketing queue every 15 minutes and check for any

P1, P2 issues

PwC Project Details

Client: Sasken (Member of ECC6.0 Implementation Team)

The major activities were:

. Designing the landscape

. Capacity Planning

. Installation of ECC6.0 in IDES of CRM

. Configuration of RFC between ECC and CRM

. Post installation activities

. User Training

. Configuring SAPRouter

Work Environment:

ECC 6.0. Solution Manager 3.2

OS: Windows Server 2003

DB: MS SQL Server 2005

Client: ITC InfoTech (Implementation of SAP GRC AC 5.3)

The major activities were:

. Sizing the landscape and capacity planning

. Downloading the files containing the four Sap GRC Access Control 5.3

capabilities from Service Marketplace

. Installing the SAP GRC AC Real Time Agent (RTA) components

. Configuring the components and creating JCo connections to backend

systems

Client: MUL (Post-installation and Go-Live activities)

The major activities were:

. Post-Installation activities like upgrading and equalizing the

patch level of Dev, Qua and Prod systems

. Defining the profile parameters as per the recommendation from SAP

. Developing a backup strategy

. Performing Go-Live check of the SAP System

. User Training

. Configuring BW 3.5 and installation of EP

. BI-EP Single Sign-On integration

Work Environment:

ECC 6.0 IDES, Dev, Qua, Prod

BW 3.5, EP

OS: Windows Server 2003

DB: MS SQL Server 2005

Client: Firepro (Member of ECC 6.0 Implementation Team)

The major activities were:

. Designing the landscape

. Capacity Planning

. Installation of ECC 6.0 in Dev

. User Training

ECC 6.0. Solution Manager 3.2 EP 6.0 BIW 7.00

OS: IBM AIX 5.2

DB: DB2

Client: BALCO (Member of BW 7 Implementation and Go-Live Team)

The major activities were:

. Deletion of Extract Queue by table truncation in Oracle

. Keeping track of the archive logs from getting filled up in ECC

Production during delta loads of BW

Client: RKFL (Member of ECC 6.0 Implementation Team)

The major activities were:

. Installation of ECC 6.0 in IDES, Solution Manager, Development and

Quality

. EHP4 SP6 upgrade in Dev and QAS

. Solution Manager Configuration: Support Desk, CHARM, Earlywatch and

System Monitoring

. Performance tuning which included the configuration of memory

parameters and defining the backup strategy

Infosys Project Details

Title : SAP BASIS OPERATIONS

Client : Microsoft Corporation

Team size : 13

Role : Team Lead

The project consisted of a 13 member team (BS15000

Certified) which operated 24*7 at the client location (Microsoft

Campus, Hyderabad) and monitored and resolved user-related issues

for MSS (Manager Self Services), APO (Advanced Planner and

Optimizer), GTS (Global Trading and Services) and BW (Business

Warehousing) operations in production, test and development

environments running on servers across the globe. Gained

extensive hands-on knowledge on SAP interfaces

The main activities were:

o Batch job creation & monitoring. Managing Variants.

o Creating users with the corresponding roles in Production, Test

and Development environments, creating roles and performing user

comparison

o Checking the availability of roles after a particular system

refresh and determining whether a re-transport of the role is

required by working with the corresponding team

o Conducting Periodic Maintenance activities such as Maintenance

Windows, Dryrun Refresh, Quarterly Release, and Day Light Saving

Roll forward & Roll back, Disaster recovery etc.

o Conducting Stress Tests

o Handling Access Enforcer issues and educating end-users to raise

requests in this tool, approve requests overcoming SOD

conflicts, troubleshooting issues like Approver not determined

error, validating DLs in Autogroup

o Manual BW Processing and updating the BW tables

o Performing Daily System Health Checks like checking for short

dumps (ST22), failed updates (SM13), Checking for locks on

Tables (SM12), system logs (SM21)

o SAPGui logon issues like reconfiguration, .dll files missing

o Spool Administration & Printer setup.

o User Administration in both Production and Test environment.

Resolved critical access-related issues like posting invoices,

creating IOs by analyzing SU53 dumps and relevant error messages

o User logon issues like Logon Error 88, SNC error

o Web Service mapping by providing access to external users to

particular web services by SM30 and SE16.

. Tidal Enterprise Scheduler

o Managing SAP jobs using Tidal Enterprise Scheduler. The main

activities include creation, modification & monitoring of jobs

using TES.

o Troubleshooting issues with Tidal.

EDUCATIONAL BACKGROUND

Course Institution Year of % Marks

passing

B.Tech in Electrical KIIT Deemed University, 2005 78.00%

Engineering Bhubaneswar

Pre Degree BJB College, Bhubaneswar 2001 78%

Secondary School DAV Public School, 1999 83.2%

Certification Chandrasekharpur

PERSONAL INFORMATION

Date of Birth : June 25, 1984

Nationality : Indian

Sex : Female

Phone Number : +91-983*******

E-mail : ****.****@*****.***

PERSONAL SKILLS

Hard-working and diligent, enthusiastic in undertaking challenges and

learning new things, excellent verbal and written communication skills.

DECLARATION

I hereby declare that the above written particulars are true to the best

of my knowledge and belief.

Place: Kolkata Riki Dash

Date: 14/03/2014

OTHER DETAILS

Current Employer : Accenture. (Permanent Employee)

Overall IT Experience : 8 years

Current CTC : 8.8 Lakhs p.a.

Current location : Kolkata

Present Employment Type : Permanent

Mother's Name : Manorama Mishra

Passport Number : F4615733

PAN Card Number : AJGPD9537N

Current Contact No : 983-***-****

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