Customer Service Objective

JHNISE JAMES

** *** ** *** ** • Montclair,NJ **042 • 973-***-**** • *****.******@*****.***

*OPEN AVAILABILITY*

OBJECTIVE

To obtain a postion that can utilize my diverse skill set with growth potential.

EXPERIENCE

DSC Logistics-Warehouse

February 2014-July 2014

Allentown PA

Dunkin Donuts

August 2013-December 2013

Verona NJ

Nordstrom Cafe

March 2012-August 2013

Short Hills NJ

RELEVANT SKILLS

• Team player

• Ability to work more than one shift at a time

• Good attention to detail

• Self directed

• Excellent physical stamina

• Good customer service skills

Computer

• MS Word, Excel and Outlook

-Cashiering

• Hands-on experience in accepting payments from customers and give change and receipts

• Highly skilled in using scanners, cash registers, and calculators to calculate the price of items that customers buy

• Proven record of using the right process for cash, credit cards, or other types of payment

• Thorough understanding of counting the money is in register at the beginning and end of shift

-Customer Service

• Track record of greeting customers in a polite and friendly manner

• Able to bag and wrap customers’ purchases

• Demonstrated ability to assist customers to sign up for store rewards programs and to apply for store gift cards

• Proven ability to answer customers’ questions and give information regarding the business procedures and policies in an exact and customer-friendly way

-Communication

• Excellent verbal and written communication skills

• Dedicated and careful – high level of accuracy and strong attention to detail

Contact this candidate