Health Care Director with emphasis on patient quality and satisfaction
Resume:
Jennifer E. Giancaterino Amherst, Ohio *****
***************@*****.***
Objective
Have 8+ years experience in a hospital setting with emphasis on medical and physical assessment.
Maintained patient census in the SNF unit of the facility by coordinating discharge planning and
exemplifying team based health care. In addition with a physical therapy assistant degree, have the
capability to diagnosis and assess patient conditions and symptoms to ensure excellent quality of
care throughout the hospital stay; through the use of data analysis.
Education
August, 2004 –May, 2006
Lorain Community College
Associate of Arts
Physical Therapist Assisting
Elyria, Ohio
August, 2000 –June, 2010
Cleveland State University
Bachelor of Arts
Political Science /Education
Cleveland, Ohio
August, 2012 –June 2014
Grand Canyon University
Masters
Health Care Administration
Phoenix, Arizona
Experience
January, 2007 – n/a
Mercy Allen Hospital
Health Care Coordinator/Physical Therapist Assistant
Oberlin, Ohio
• Assurance of patient care in the aspect of multi disciplinary discharge planning.
• Provided with lower LOS of SNF patients by 3 days while decreasing the rate of re admission.
• Excelled in chart review and patient insurance to provide the utmost quality of care and decease
the need for further hospitalization.
• Able to provide well rounded care by being able to determine and monitor symptoms and present
diagnosis to assist nursing with further tests and procedures needed for patient care.
• Manage a group of three therapist assistants and one physical therapist; with strong skill sets of
Microsoft Word, Office, Excel and budgeting.
• Arrange post hospital care appropriate for the patient, with emphasis on home going needs.
• Proficient in ICD 9 codes, policy and procedures of JACHO, CARF and HIPPA.
• Vast knowledge of medications and side effects; provides patient education to patients on a well
rounded basis of health care.
February, 2009 –n/a
Lorain Community College
Adjunct Faculty lab assistant of Physical Therapist Assisting
Procedure
Elyria, Ohio
• Provide students with the knowledge and experience to provide excellent patient care unto the
realm of physical therapy. •
• Assist students in the aspect of the learning process by using visual, verbal and active methods
to promote the learning process.
• Provide patients with the overall knowledge of physical therapist assisting and other aspect in the
realm of health care, with a heavy emphasis on nursing care, medication reconciliation, home
going needs, insurance verification and importance of policy and procedures of all
accreditation agencies.
Skills
For 7 + years have excelled in the aspect of patient care in the realm of history, diagnosis and
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system management. •
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7+ years in the collaboration of patient care in the Skilled Nursing Facility and Medical Surgical
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wing of the hospital
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Excel in the proficiency of team based health care for 8+ years to ensure optimal quality of patient
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care.
• Able to designate/ follow plan of care given by the evaluating Physical Therapist and discuss with
the appropriate therapist if changes are needed to ensure optimal safety and coordination of
care for the patient.
• Proficient in the areas of transfers/ ambulation techniques, gross manual muscle testing,
goniometry, neuromuscular facilitation, developmental patterns, wound care and therapeutic
exercise to ensure optimal patient recovery in the most appropriate setting.
• 7+ years of managing a small group of individuals and leading a collaborating team to ensure the
optimal quality and patient satisfaction is achieved.
• Excel in the aspect of Microsoft office, excel, budgeting, power point and assorted office duties.
• 6\7+ years in maintaining budgets and creating schedules to maintain low workforce with
increase in quality of patient care.
• Direct implementation of increase of community programs to promote increase health
responsibility and preventative care throughout society.
• Develop business plans and efficient use of project management to increase the organization and
successful completion of tasks.
References
John Myers; Director of Physical Therapy Program at LCCC. 440-***-****
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john.myers@lorainccc,edu
Ken Hale; Director of Ancillay Services at Mercy Allen Hospital ; ken.hale@health partners.org
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Cindy marks; lead physical therapist assistant at United Cerbal Palsy and adjunct facilty @ LCCC;
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******@*****.***
Contact this candidate