Customer Service Office Assistant

Lakema Edwards

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*** **** *** **. *** *A New York, NY 10030

Cell # 1-347-***-**** Home # 1-347-***-****

***************@*****.***

Professional Profile:

I’m a highly motivated professional with experience in a variety of business environments,

seeking a position that values my Clerical/Administrative and Customer Service skills and

contributes to my professional growth.

•

• Sprightly interpersonal • Proficient in Microsoft Word, Excel,

• Intellectually innovative and Powerpoint

• Types 30 + WPM

• Excellent problem solving abilities

• Quick precise learner

Employment History:

• McDonalds New York, NY

Cashier / Crew member September 2012 – January 2013

1. Greet customers with pleasant words and expressions.

2. Take orders, take pay, and give exact change with receipt.

3. Prepare drinks and pack bags

4. Distribute order, and check receipts.

5. Stock supplies (ketchup, napkins etc.)

6. Clean tables.

7. Sweep and mop the cashier area, the lobby, bathroom, and sitting area floors.

8. Change the garbage in the cashier area, the lobby, sitting area, and bathroom.

• Manhattan Valley Housing Development New York, NY

Office assistant/ back-up receptionist April 2012 – August 2012

1. Locate and organize specific files.

2. Create new files for new clients.

3. Make copies and fax important documents.

4. Sit at the front desk and assist clients that have questions.

5. Answer the phones, transfer calls, or record a message.

• Touro College Taino Campus New York, NY

Xerox Office Worker / Federal Work Study February 2010 – March 2011

1. Duplicate originals for faculty and staff.

2. Distribute the mail to faculty and staff.

3. Answer the phones and take messages if necessary.

4. Study while class is in session.

Educational History:

• Touro College - New York, NY. Feb.2010- Mar. 2011

• Louis D. Brandeis HS. Graduated June 2009

Reference:Lisbeth-201-***-****, Shavonna-646-***-****, Domonique-917-***-****

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