Customer Service Sales

JACKIE DAO *** VICEROY WAY, SAN JOSE

408-***-**** Cell

*********@*****.***

qualifications SUMMARY

Experienced in various backgrounds, Excellent in customer service,

Extensive in work ethic

ExperienceS

Lead CASHIER/SALES SUPPORT p/t, CONVERSE; MILPITAS, ca - 2007 - PRES.

. Retail Sales Support known for exemplary customer service, team player

mindset and exceptional cash-handling accuracy

. Enforce sound merchandising and loss control strategies; execute

corporate programs, promotions, procedures and policies, drive optimal

customer satisfaction, associate productivity and P&L results.

. Assist with store stocking, floor-sets and opening/closing procedures,

help coordinate events and setups, help with new recruiting, handle

payroll timesheets

. Seven-year record of dedication and dependability reinforced by

consistent "exceed expectations" ratings on performance reviews.

. Backed by excellent interpersonal skills and a commitment to customer

service and detailed loss prevention awareness.

. Displayed a positive, helpful attitude on a daily basis that was

consistently praised by customers and employers alike.

. Commended by supervisors for flexibility in changing work hours when

asked and filling in during scheduled off-days for absent employees.

Education

AA in Social & Behavioral Sciences, Dec 2013

AA in Art & Humanity Sciences,

June 2014

Piedmont Hills HS, San Jose, CA - Graduated

SKILLS

Hit the ground running with ability to carry out instructions to detail,

energetic, compassionate, possess excellent communication & listening

skills, work well in a busy environment, adapt to diverse work style, multi-

task and prioritize, meet deadlines without compromising quality,

outstanding organizing, work independently, planning & time management

stills, enthusiastic, friendly, committed, diligence, reliable, take

initiative, resourceful, readily to get the job done, strong attention to

detail, flexible and dependable, self-motivated and goals oriented,

experiences in leadership store operations, excellence focus, customer

service skill, assist courteously, work with pride and personal touch,

maintain composure, critical thinking, able to meet the defined physical

activities, computer literate

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