Technical Support Training

OBJECTIVE: To utilize my skills in Computer Hardware, Networking & System

Administration service in an optimum way for growing with the

Organization and accomplish its goals through personal as well as team

commitment.

Professional Experience

Technical Support Executive at Spectrum Softtech Solutions

pvt.ltd

Mahakavi G Road

Kochi - 682011, India

Duration: 03 January 2012 to 14 February 2014

SYSTEM & NETWORK ADMINISTRATION

> Windows 2003 server Administration(Installation and RAID Configuration)

> Responsible for third-level support for all Systems related issues.

> Administration of Windows XP Prof - Group/User Creation, Services and

Applications

> Windows XP Prof Security Optimization and Fixing.

> Administration of Windows 7//Windows8/Vista/XP, Services and

Applications.

> Administered change management related to system upgrades and Software

installation

> Microsoft office 2007/2003/2000/Office XP in an enterprise level.

> Antivirus (AVG/Microsoft Essential) Security and Maintains

> Set up and Configure Wireless Network.

> Set up and Configure Outlook Express, Thundebird, Eudora.

> Configuring LAN and WAN in CISCO, D-Link, and Dell Switches.

> Installing, maintaining and troubleshooting all kinds of Desktop PC's

and Laptops

> Network Connectivity troubleshooting, ping, telnet etc.

> Investigating, diagnosing and resolve all network problems

Professional Certifications:

CCNA,CCNP CISCO Course Completed with Training.

MCSE 2012 Going on Training

Educational summary:

Bachelor Of Computer Application Kannur University, Kannur

Plus Two Board of Higher Secondary

Examination.

S.S.L.C Board of Public Examinations.

Personal details:

Name Jithesh.R

Date of Birth 5th May 1991

Languages Known Malayalam, Hindi and English

Father's name Raveendran M K

Passport No J2676708

Driving License Details LMV 13/5453/2009

Declaration:

I hereby declare that all particulars given above are true and

correct to the best of my knowledge & belief.

Place : Kannur

Jithesh R

JITHESH R

Usha Nivas

P.O Thottada,Kannur District

Kerala 670007

Phone:049*-*******

Mob:994-***-****

E-mail: ***************@*****.***

****************@*****.***

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