Customer Service Sales
Resume:
VIKRAMJEET SINGH
H.NO. ***, Sector **/A ********@*******.***
D.C. Office Staff Society
Chandigarh, 160047
Professional Profile
Intend to build a position at leading corporate with high-tech environment with committed &
dedicated people.
Skills and competencies
• Have 9 years of experience in corporate/ institutional selling
• Keep abreast of trends in the marketplace, including competition services and strategy
• A team player with excellent oral and written communication and presentation skills
• Excellent interpersonal skills with the ability to effective communication at all levels
• Team oriented and initiative
• Ability to handle multiple assignments and prioritize tasks effectively
• Maintain clandestine information of clients and business
• Planning and leadership skills
• Attitude to derive business
Experience
WOW Marketing Pvt. Ltd. Chandigarh
Sr. Manager, Sales & Marketing December 2011 to
till date
Job Specification:
• Plan and prepare advertising and promotional material for clients
• Assist with annual budget, development and Coordinate activities with departments of clients
such as, sales, media, finance, and research
• Prepare and negotiate advertising and sales contracts
• Plan and execute advertising policies and strategies for organizations
• Identify and develop contacts for promotional campaigns and industry programs that meet
buyer targets such as dealers, distributors, or client
• Monitor and analyze sales promotion results to determine cost effectiveness of promotions
and campaigns
• Provide support and presentation during the introduction of new products and services to
field staff and customers
• Train and direct workers engaged in developing and producing advertisements
ASM Utilities, Leeds (United Kingdom)
Asst. Branch Manager, County-Yorkshire Aug 2007 to
Nov 2011
Job Specification:
• Establish branch policies, goals and objectives for the assigned county
• Analyze the whole county in order to identify new growth opportunities
• Provide administrative support to sales and marketing teams
• Coordinate and monitor staff in performing daily activities
• Establish branch budget and handle office expenses within the limits, Vendor Management
• Supervise customer, branch databases and financial databases
• Place jobs openings ads, recruiting candidates and train new branch employees
• Attend meetings and be in charged of the agenda and meeting minutes
• Participate at conferences and other social events
• Ensure compliance with the company's policies, standards and regulations
• Taking care of entire branch targets & operations like: achieving0 business targets, branch
Accounting / Administration.
Technical Business Management Services, Dubai(UAE)
Relationship officer Jun 2006 to Aug 2007
Job Specification:
• Maintaining Client Relationship
• Preparing quotations for business generation and assist clients in accomplishing wealth
management objectives
• Support and link new accounts to one source and to attain approval on new accounts
• Provide account passwords such as PIN’s, passwords, cheque books, etc
• Implement and supervise all unsolicited trade activities
• Close prospective sales opportunities surfaced from discussion with clients
• Conduct evaluation of client's accounts and Collect mandatory information to analyze client
situation
• Assist Relationship Manager to ensure top level service to HNI clients
• Perform as key contact point for portfolio of clients dealing with routine matters throughout
range of services and products
ATO, Riyadh(Saudi Arabia)
Sr. Executive, Corporate Client Service Feb 2003 to
Mar 2006
Job Specification:
• Involved in providing consultancy to the clients according to their needs
• Designing different financial software for development
• Assigning sub- projects to the team working in Customer Service
• Maintaining high level of Client Satisfaction
• Ensure Service delivery through team as per TAT and agreement
• Adhere to internal quality process stipulations of the Organization
• Co-ordination with different departments for operation purposes
Computer Proficiency
Languages: C, C++
Operating System: MS- Dos, Windows, UNIX
Office Suite MS Office 97- 2010: Word, Excel, Power point, MS Project, Access
Database Software: SAP/ERP
Educational Qualification
University of Worcester-A.B.E. (The Association of Business Executive)
Central Greenwich College, London (United Kingdom) Apr 2009 to
May 2010
Post Graduate Diploma in Business Management (M.B.A.)
Bharthiar University, Coimbatore (Tamil Nadu) India
PSG College of Technology Apr 1998 to
May 2002
Bachelors of Engineering (B.E. Computer Science)
Personal Details
Date of Birth: May 22, 1979
Marital Status: Married
Languages: Read/ Write/ Speak - English, Hindi, Punjabi
Driving License: U.A.E, British and Indian
Date: 18/07/2014
Place: Chandigarh
*References upon request
Contact this candidate