Sales Customer Service

Sameem A. Syed

*** ********** ***, *******, *******. M5M 1N7

Tel. 416-***-****, Cell 416-***-****

**********@*****.**

Summary

A long with a strong educational background, I would bring over fifteen years of experience and

p roven record of accomplishment, constantly exceeding established goals in medical,

p harmaceutical, dental and diagnostic sales.

H IGH L IGHTS OF QUAL IF ICATIONS

• P roficient in candidly communicating tangible and intangible product benefits; relevant

s trength in responding to customer's needs and concerns

• Perform at a superior level in cold calling, presenting, closing and building long-term business

relationships

• U tilize exceptional t ime and priority management skills to follow complex, multi-faceted

p rojects t h rough to completion

• Facilitate effective terri tory coverage; developing accounts and exceeding sales goals and

objectives

• E xcellent communication (wri t ten, verbal & listening skills), leadership skills, negotiation

s kills, interpersonal skills, and a strong team player

• Computer skills Microsoft and CRM

Deysenterprises Inc. - Account manager-Oct 2012 - present-

Territory GTA, surrounding areas, M ississauga, Brampton and areas

• Targeted key corporate and government level decision-makers

• Developed and qualified leads; cold called senior management to set up webinars and on-site

p resentations on antigen and antibodies

• Developed strong relationships with Federal and State/Province government officials

and Senior Executives at corporate accounts

• Designed and facilitated effective PowerPoint presentations, proposals, pricing quotes and

closing contracts averaging from $50K - $250K

• M anaging all aspects of the sales cycle including customer research, lead generation,

conference calls, webinar demonstrations, on-site presentations, wri ting correspondence, closing

business and working closely with the inside resources to develop and maintaining an ongoing

relationship with the customer

• Developed and implemented marketing strategies through direct mail, email, t rade shows, and

workshops

• A ttended weekly sales team meetings. These meetings were used to identify sales

opportunities, and t rack progress of accounts through the sale cycle

Pha rmex Canada I nc. Canada Independent Contractor-Medical Representative

Nov 2004- Feb 2012

Ter r itories: GTA and surrounding areas, Scarborough and surrounding areas, Kingston

surrounding area, M ississauga, Brampton and surrounding area, Barrie and surrounding area.

• Launched cardio vascular molecule Telmisartan and established M icardis as brand

• Launched NSAID Cox-2 through Rheumatologist, pain specialist and family physician

a nd established Mobicox as brand

• Promoted Prineville ACE inhibitor to specialist extended and maintained territory

sales

• Conducted seasonal promotion of Nasonex to family physicians and specialist.

• Called on individual pharmacies, chain Pharmacies e.g. "shoppers", stores e.g. Wal-

Mart, Lab lows etc... I have successfully sold products l ike Aspirin 81 mg., Heinz baby

formula and cereals 'Nature"

• Exceptional sales professional with extensive sales experience in launching,

m aintaining, increasing sales and market share; by implementing, promotional strategy

a nd relevant market feedback.

• Worked on delivery schedules with pharmacies to reduce their inventory costs, level shelf

space and POP display.

• Proficient in various therapeutic products categories such as OTC, respiratory, cardio

vascular, Neurology, psychiatry, dermatology, gastroenterology, anti-infective,

endocrinology, respiratory, gynecology, urology, anti-inf lammatory pain management,

I mmunology, psychiatry and pediatric

• Developed rapport and nurtured professional relationships with hospitals, Institutions,

p harmacists, pharmacy owners / managers, Family physicians, specialists, nurses, key

opinion Leaders and developed pool of loyal customer base.

• Participated in trade show, organized speakers and conducted CME, luncheons,

i nteractive meetings made product presentations translated clinical trials

d ata / i nformation into relevant benefits and addressed issues /query; ensured ongoing

effective communication of key messages

Accomplishments as independent contractor.

• Heinz Canada; commended for exceptional market feedbacks. " Beyond of call of duty"

• Heinz Canada; commended for surpassing contract calls target, response target,

p roduct survey and nutrient survey-Achieved 0.5% market share

• Sanofi-Aventis, Merck; commended for maintaining largest territory sales 4.5 mil l ion

• Bristol-Myers Squibb, Ferring, Schering Corporation, surpassed sales objective 111 %

qualified for annual bonus.

• Bayer; Roche. Hoffman-exceeded target 104% qualified annual bonus established

h ighest number of Aspirin recommendations.

Boehringer-I ngelheiem; Medical Representative

Nov 2000- Oct 2004

• Consistently achieved or exceeded all sales targets each year and recognized for leading

one of the company’s highest yielding territory

• Increased sales 15-30% quarterly through effective sales planning and teamwork.

• L aunched COX2 inhibitor, Mobicox and promoted antihypertensive, M icardis

• Attended corporate training, conferences and product exhibitions to maintain strong

working knowledge of product features and benefits.

• Developed long and short range strategic business plans for sales territory

• Achieved 103%- 105 % of sales ta rget and objectives on qua rterly, yearly

consecutively enabled renewal and obtaining subsequent contr acts

• Achieved sales targets of over 115 %

• I ncreased M a rket Sha re 11.3 %, 3.8 %, 1.5 respectively Ea rned maximum

bonus doll a rs in a l l twelve sales qua rters

Fuji ltd. Account Manager Feb 2000- Oct 2000

Ter r itory: GTA

• Commended for acquiring major banner accounts l ike Hakim Optical, GTA,

• Exceeded $ 10K as commission in two quarters

• Commended for maximum number of merchandising and optical display in stores

GTA 35 in number

ZAN N Dental Lab Ltd Sales Representative

Nov 1998- J an 2000

• Increased sales by 20 to 30 percent every year by providing solution to dental practices

across the territory.

• Expended business by constant follow up and rapport building with decision makers

a nd office staff ensure effective customer service

• D irected practices toward cutting precision technology of Zann dental that enhanced

u ti l ization of chair time and increase profit

• Earned top dollar commission over $ 50K to $ 65 K consecutive years

• Established Zann dental niche –" Save chair time

Professional Development Education certification

• CCPE (Basic),

• CCPE (Cardiology),

• CCPE (Respiratory)

• Training in Pain management

• Raising the Bar-Selling Skil ls

• P rofessional Selling Skills (XEROX)

• Rep-One & Two workshop -

• Selling to win, training program

• Time & Territory Management

• P roduct Management Program -

• Senior Management program

E D UCAT IO N-

M LT / A. (Biochemistry, M icrobiology) CDI College Toronto

Certified Ontario Society of Medical Technician

Dip in ECG and Phlebotomy -CDI College, Toronto

BSc. Bachelor of Science (Biology, Chemistry ) Osmania University. India

Contact this candidate