Kennesaw GA Phone:
Dahlia Samms
Objective My objective is to be aligned with an enterprising
and growth oriented organization.
Experience 2005- Present Vitel Communications L.L.C Atlanta,
GA
Administrative Operations Manager
Manage Call Center/Dispatch operations including
scheduling to optimize productivity
Recruit with goal of 20% over subscription of Techs
to Trucks
Manage local HR and Payroll Administration
Improved billing codes reconciliation and capital
recovery processes
Develop new recruits Orientation Course
2004-2005 Broadband Express Stone Mountain, GA
Administrative Assistant
Reconciled internal weekly billing codes for the
purpose of capital recovery
Implemented and improved reconciliation process
1999-2002 RTK/Viasource/180 Connect New
Providence, NJ
HR Clerk/ Receptionist/Senior Human Resources
Coordinator
Rapidly Progressed through the ranks to Senior HR
Coordinator
Processed and approved pre-employment inquiries
Expanded Field Staff through aggressive recruiting
efforts
Reported and managed Worker's Compensation cases
Successfully managed unionized pay increases
Managed North East Region new hire data entries and
reporting
Health benefits and 401K enrollments
Education 1982-1987 Merl Grove High School for Girls St
Andrew, JA
Graduated with honors in English, History, Biology
and Geography.
2001-2003 Bloomfield
College Bloomfield, NJ
Dean's List 2003
Completed 2 years of related studies in Business
Management with Concentration in Human Resources
Program.
Multiple Professional Development Seminars
Time Management
Assertiveness Skills for Supervisors and Managers
Human Resources and the Law
Skills Type 50 wpm, Intermediate-Advance Microsoft Office,
ABRA, Oracle HRIS, PCPW by ADP, Ceridian and
multiple other Web base systems
Interests Human Rights, Gardening, Health and Youth Development
References available