Post Job Free

Resume

Sign in

Customer Service Manager

Location:
Columbia, MO
Posted:
July 18, 2014

Contact this candidate

Resume:

JESSICA L. GRANT

**** *. **** ****.

913-***-****

Mcdonalds

*** *. ****** **. *****. MO

Shift manager for 3 years.

Duration: June 01, 2003 to Feb. 6, 2006

Wages: 8.50per hour night shift

Duties: My duties consist of putting employees in position for the day, first

thing I did when I came in was make sure the store was stocked for my shift

so I won’t have to go to the back for anything. Then count the safe before

the day manager leaves for the day. Managing store making sure I'm surveying

the entire store anything not going according to procedure and keeping store

clean. Then finally have the employees start getting ready for close down by

cleaning the store and I will go back and count down the remaining of my

drawers (several times through the day as I change drawers I will count them

so there’s not so many at the end of the night) then close the system down

and check the crews work, then turn the alarm on and go home for the day.

ZLB Bio-plasma

1600 Independence ave. KcMo

phlebotomist for 1 year

Duration: Aug. 01, 2007 to June 01, 2008

wages:9.35

Duties: My duties consist of assembling the machine by installing the tubing

in the proper area on the machine then ensuring that the tubing is on the

machine correctly. (if the tubing is not correctly assembled the donor/

patient could loss blood if there’s a kink in the line)I begin the

venipuncture by finding my vein then I do a 30 second prep. Then begin the

stick after needle is placed I tape it down then tape some tubing to the arm

to support needle. After the process is finished I seal off all the lines

that will cause leakage then, cover needle stick with the gauze, take the

tape off (gently) and take the needle out. Put the appropriate numbers on the

bag and give it to the lab.

Community Blood Center

4040 Main st. KcMo

phlebotomist for 1 1/2 years

Duration: June 15, 2008 to Nov.01, 2009

wages: 11.50

Duties: My duties consist of putting the empty donation bag on the scale and

connecting the tubing to the top to lead to the donors arm. The next step is

to find a vein, preform the 30 sec. prep then begin to stick the vein after

needle is placed tape it down then tape tubing for support after they have

given a pint of blood seal off tubing. Place gauze over needle stick and take

needle out begin applying pressure. Have the donor hold gauze while you

quickly seal the rest of the lines then hand them off to the MUOs finally

wrap donors arm and have them sit for a while to ensure their ok.

Mcdonald’s

812 Minnesota Ave

Shift manager still employed

Duration: Nov.3 2009 to June/2011

wages: 8.50

Duties: My duties consist of coming in and making sure that the store is

stocked for the day, place employees in position for the day, count down

drawers and safe and make sure store is stocked for next manager.

Walmart

11109 parallel pkwy

overnight Stocker

wages: 9.20

Duration: July/2011 to Oct. 3 2012

Duties; I am responsible for stocking my assigned area for the day for 10 pm

to 7 am for the next day.

Whisper Rock LLC.

2400 E. 75th St. Prairie Village, Kansas

Customer Service Rep.

Wages: 13.00

Duration: Oct. 3 2012 to Nov. 2013

Duties: I was responsible for approving loans for customers and doing in-

bound and out-bound calls. Had to fix customers accounts. Lots of customer

service experience, great at dealing with customers.



Contact this candidate