HEALTH CARE ADMINISTRATOR
Operations Management Healthcare Delivery Systems
V Innovative leader with 20+ years of experience in the healthcare industry
and 20 years of supervisory experience, overseeing medical facilities and
diverse personnel for such institutions as the United States Army and
multi-state correctional healthcare companies.
V Dynamic motivator mentoring and guiding large teams of personnel in best
practices and healthcare delivery system efficiency, ensuring superior
patient care, and positive working environments.
V Meticulous Operations Manager with a proven record particularly on behalf
of managed care companies of streamlining processes, fostering strong
client relationships, and securing facility accreditations.
Personnel Management Standards & Regulations Microsoft Office Suite
Supervisory Development of Credentialing Groups Medical Services Correction
Training & Instruction Development Initiatives
Budget Oversight
~ Appointed mentor guiding new administrators in smooth and productive
transitions ~
~ Entrusted with the oversight and logistical implementation of
institutional budgets of up to $4M ~
~ Expert in customer interaction and business communications, boosting team
motivation and effectiveness ~
PROFESSIONAL EXPERIENCE
CORRECTIONAL HEALTHCARE COMPANIES - JAIL DIVISION ( New Mexico, Oklahoma,
Arizona ( 2012-2014
Contract Manager
Oversaw complex operations of healthcare delivery system across three
states and eleven contracts and improved fiscal and operational procedures
through building and execution of yearly site budgets. Ensured site-
specific meeting of facility healthcare needs by efficiently coordinating
with facility staff and outside agencies.
. Leadership: Secured renewal of four contracts and enhancement of three
contracts by fostering long term client relationships and advising upper
administration in best corporate practices.
. Client Satisfaction: Strengthened business relationships by consistently
interfacing with clients to keep them informed about contract
compliance, provided services, and to resolve issues.
. Retention Initiatives: Increased staff retention exponentially by
coordinating and participating in all interviews of prospective medical
professional and senior staff members; promoted teamwork and service
consistency by sustaining positive working relationships with
correctional and nursing staff.
WESTERN NEW MEXICO CORRECTION FACILITY, NEW MEXICO WOMEN'S CORRECTIONAL
FACILITY, CORRECTIONAL MEDICAL SERVICES/CORIZON HEALTHCARE ( Grants, NM (
2007-2012
Health Services Administrator
Ensured continuity of patient care through effective management of the
facility's healthcare delivery system often involving the daily care of
numerous chronically ill patients. Served over 600 individuals, a patient
load of up to 90 per day, and assisted in the management of care by
administering the inpatient and outpatient budget and related logistics for
medical clinic.
. Best Practices: Earned accreditation from the American Correctional
Association and the National Commission on Correctional Healthcare.
. Distinctive Authority: Selected as Mentor to assist in the seamless
transitioning of new administrators. Supervised five medical providers
as part of 21.9 FTE in range of departments including records, nursing,
optometry, x-ray, pharmacy, dental, and mental health services.
WEXFORD HEALTH & WESTERN NEW MEXICO CORRECTION FACILITY ( Grants, NM ( 2006-
2007
Health Services Administrator
Directed healthcare delivery system and consistency of care and supervised
14.95 FTE in departments related to pharmacy, dental and mental health
services, nursing, lab, and x-ray.
. Fiscal Oversight: Maintained and administered $1M budget for
correctional medical clinic, handling logistics, and supporting a
patient load of 50-70 per day for a total of 420 individuals.
UNITED STATES ARMY ( Fort Benning, GA ( 2001-2006
Medical Operations
Enacted daily medical readiness, evacuation, and treatment of over 5000K
soldiers and managed 20 paramedics, liaising with doctor and eight
physician assistants of JACO accredited outpatient clinic. Completed
medical risk assessments and assured adherence to OSHA and Army guidelines
by assisting Brigade Safety Officer in trend analysis and accident
investigations.
. Budget Management: Executed $4M deployment budget for medical supplies
and equipment. Administered $75K outpatient clinic budget for patient
load of 50-100 per day.
. Safety Enhancement: Strengthened clinical operations by developing
standard operating procedures manual.
UNITED STATES ARMY ( Seoul, Korea ( 2000-2001
Personnel Training Manager
Led unit compliance with OSHA and Army guidelines as Personnel Safety Non
Commissioned Officer, implemented mission essential training for over 500
soldiers and 150 paramedics and emergency medical technicians, and
administered medical training budget.
ADDITIONAL NOTABLE EXPERIENCE
SENIOR INSTRUCTOR, E- 7 (1997-2000) MEDICAL FACILITY MANAGER & PREVENTION CARE
INSTRUCTOR, E-6 (1996-1997) SPECIALIST, E-6 (1993-1996)
UNITED STATES ARMY, SAN ANTONIO, TX UNITED STATES ARMY, HAWAII
Devised student mentorship program and Coordinated budget-meeting facility
assisted in evaluating 500+ medical remodel.
personnel every 12 weeks. Oversaw seven medical personnel and $70K
Designed skills reinforcement training of supplies and equipment.
programs. Managed soldier insurance and 360
Supervised personnel and developed personnel records.
promotion initiatives.
EDUCATION & TRAINING
Master of Arts, Health Care Administration Correctional Medical Services Mentorship
(2000) Program (2008)
Webster University, San Antonio, TX Correctional Medical Services
Advanced Personnel Management Course
Bachelor of Science, Health Care (1997)
Administration (1996) U.S. Army Health Service Command, San
Wayland Baptist University, Honolulu,HI Antonio, TX
Supervisor Development Course ( 1989)
Certification, Correctional Health Services U.S. Army Health Service Command, San
Administration (2008) Antonio, TX
Correctional Medical Services
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Anthony J. McCort 505-***-****
*********@*******.***
10209 Mogollon Drive NW, Albuquerque, NM 87114
Anthony J. McCort Resume, pg 2.