Special Education Customer Service
Resume:
Carol B. Merkle
Frederick MD 21701
Cell: 610-***-****
********@*****.***
Qualifications
• Masters Degree in Special Education
• Seven Years Experience as a Special Education Administrator
• Certification as a Special Education Teacher
• Five Years Teaching Experience in Special Education
• Two Years Teaching Experience in Art Education With a Focus on Students With
Disabilities
Professional Experience
JobCorps Woodstock, Maryland March 2014-Present
Academic Instructor
• Academic Instructor in Reading all levels
• Instruct disadvantaged youth age 16-24 in reading strategies, comprehension,
vocabulary, and word recognition.
Unified Community Connections July, 2013- February, 2014
Program Coordinator
• Prepare individual yearly service plans
• Conduct Individual plan meetings for adult clients
Goodwill Industries of Monacacy Valley September, 2012-July, 2013
Employment Specialist/Case Manager
• Teach employability class
• Work with client individually to determine employability
• Exceptional customer service skills
• Detail oriented
Caretaker
• Took care of my elderly mother May 2011-September 2012
Supervisory Experience
Cornwall-Lebanon School District August, 2008-May, 2011
Supervisor of Special Education
• Supervise all special education classrooms in the district, IU13 classrooms where
district students attend and students attending district and IU13 classrooms who
are residing at Philhaven Hospital
• Make student placement decisions
• Review and maintain special education files
• Prepare for audit
• Ensure least restrictive mandates are being implemented
• Review legal agreements and timelines
• Prepare Budget
• Prepare Early Intervention interviews
• Collaborate with other districts and administrators
• Attend district cabinet meetings, board meeting and small group board member
meetings as well as IU13 Directors Meeting
Chichester School District, Boothwyn, PA February, 2006-April 2008
Supervisor of Secondary Special Education
• Collaborated with Special Education Teachers to create legally defensible IEP’s
• Revised and update Special Education Manual
• Investigated best practices and programs in reading, writing and math
• Implemented Corrective Reading Program at the High School
• Attended training for Indicator 13 transition planning
• Collaborated with Transition Coordinator to become compliant with transition
requirements
• Standardized assessment procedures across the district
• Coordinated outside placements
• Reviewed all IEP’s and check for compliance
• Conducted monthly staff meetings
• Researched and implemented Key2Work Transition Program, Transitional Math
program and Step up To Writing
• Analyzed existing Inclusion Programs in English and Math at the High School
• Added Inclusion Programs in Science and Social Studies at the High School
• Monitor program compliance
• Preparing for audit in May, 2007
• Attend monthly Academic Council and Cabinet meetings
Pennridge School District, Perkasie, PA August, 2005-February, 2006
Supervisor of Elementary Special Education
• Supervised Special Education Programs at seven elementary schools
• Observed and evaluated 24 teachers and seven speech therapists
• Prepared budget for Elementary Special Education Programs
• Coordinated elementary outside placements
• Conducted Manifest Determination meetings
• Conducted monthly staff meetings
• Conducted Early Intervention meetings
• Prepared for Due Process Hearings
Arcadia University, Glenside, PA August, 2003-August, 2005
Supervisor of Classroom Programs, B2EST Program
• Supervised eight Emotional Support classrooms in the Philadelphia School
District
• Supervised and evaluated 18 special education classroom teachers
• Developed and presented professional development seminars for teachers
• Collected and reviewed data for educational planning and program improvement
• Implemented academic and behavioral interventions, modifications and
techniques to ensure the least restrictive environment
• Assisted teachers in IEP development
• Prepared data for state special education audit
• Acted as liaison between B2EST Program teaching professionals and the
Philadelphia School District administration
• Collaborated with Philadelphia School District administration to ensure
appropriate student placement
• Provided professional development consultation to the Philadelphia School
District
• Insured overall program compliance to local, state and federal regulations
• Implemented Arcadia University’s research based Positive Behavior Program in
Philadelphia School District classrooms
Teaching Experience
Allentown School District, Allentown, PA August, 2000- August, 2003
Special Education Teacher
• Taught in an emotional support classroom using a TALID behavior system
• Developed and implemented individualized instructional strategies and
curriculum
• Performed Functional Behavior Assessments
• Developed and implemented Individualized Education Programs
• Prepared for state special education audit
• Taught Autistic Support Summer Program
Guthrie Public Schools, Guthrie, OK August, 1998- August, 2000
Special Education Teacher
• Created and implemented an Emotional Support Program in a Junior High setting
• Developed and implemented individualized instructional strategies and
curriculum
• Performed Functional Behavior Assessments
• Developed and implemented Individualized Education Programs and Behavior
Management Programs
Frederick County Public Schools, Frederick, MD September, 1995- August, 1997
Art Teacher
• Adapted art program to meet the needs of students with a variety of disabilities
• Played an integral role in the development of the adaptive art program
Education
East Stroudsburg University, Graduate School of Education
August, 2003 Special Education Supervisor Certification, GPA 3.5/4.0
University of Central Oklahoma, Graduate School of Education
August, 1998 Masters in Education, Special Education,
Deans Honor Roll GPA 3.6/4.0
University of Maryland, College of Education
May, 1994 Bachelor of Science, Art Education K-12, GPA 3.4/4.0
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