Administration, Insurance Auto Claims

Aparna Thaker

**** ******* ***** *********@*****.*** Home: 401-***-****

Johns Creek, Georgia 30022

EXPERIENCED ADMINISTRATOR – BACK OFFICE PROCESSES, CUSTOMER RELATIONS,

QUALITY SIX SIGMA PROCESSES. BACHELOR’S IN PSYCHOLOGY AND EXTENSIVE

CORPORATE LEADERSHIP TRAINING AND CERTIFICATIONS. MS OFFICE PROFICIENT

•

• Trusted by leadership to maintain Continually in ‘learn and teach’ mode

confidentiality Consistently the “Best Employee” award

• Fast rise to supervisory responsibility winner

• Customer relations for fair and ethical Six Sigma process implementation team

outcome leader

• Payroll & Finance Reports for senior Natural Interpersonal skills, easy

management communicator

CAREER HISTORY AND ACCOMPLISHMENTS

AXA INSURANCE, Dubai 2005 – 2007

Supervisor, Customer Service 2006 – 2007

Motor Claims Executive and Team Leader 2005 – 2006

•Implemented Six Sigma Principles resulting in significant process improvements in 15 employee department

•Well Versed with CRM and CIRIS

•Employee to Team Leader to Supervisor in 12 months, Multiple “Best Employee of the Year” awards

ICHIBAAN HONDA, Mumbai, India 1998 – 2005

Assistant to Chairman 2002 – 2005

Executive Office Assistant 1999 – 2002

Sales Executive 1998 – 1999

•Trusted by the Chairman and Department Heads with all company confidential information

•Prepared Financial, Personnel, Payroll and Security reports for top executives of the company

•Direct sales of Honda cars and numerous profitable accessories – “Best Employee” award for both years

EMPREE PRINTERS AND CRAFTERS, Indore, India 1994 – 1997

Assistant to Chairman 1995 – 1997

Front Office Receptionist 1994 – 1995

•Assisted with Export Promotion Council Meetings, Assisted with Export deals for various organizations

•Maintain various office records, supervise clerical employees in procurement processes

EDUCATION

BA Psychology, Bombay University, Mumbai, India 1993

Extensive Corporate Leadership Training including certification in MS Office, Web Page Design, Export / Import

Management, Public Speaking and Communications including Telephony, International Airlines protocol and Travel, Six

Sigma Process Owner Training, Time Management, Customer Service. Fluent in English and several Indian languages.

REQUEST

I have a broad bandwidth of skill sets in dealing with people and processes in the corporate world, globally. Therefore, I

feel confident that given an opportunity to explore how I can be most useful to your organization, we can come up with a

mutually rewarding long term relationship.

Contact this candidate