Customer Service Sales
Resume:
Highlights of Qualifications
o Many years of experience in administrative and customer service
positions
o Excellent interpersonal and communication skills in working with
customers and fellow employees
o Proven sales ability and problem solving
o Ability to prioritize and complete tasks efficiently
o Ability to train and lead others
o Educated in Microsoft software such as word, office and PowerPoint.
Experience
o Worked in truck dealerships as mechanic and service advisor
o Scheduled appointments for customers
o Scheduled all required work and trades people
o Answered inquiries leading to satisfied customers
o Interacted with customers in a pleasant and professional manner
o Resolved conflicts to obtain customer satisfaction
o Created sales of products or manual labour by interacting with
customers on a personal level.
o Worked as part of a team and individually to accomplish common and
personal goals
o Worked in the field as a trades person and in the office as management
performing all required tasks
o Performed renos and upgrades to homes for 10 years
o Did plumbing, electrical, drywall, flooring, windows, roofing and
cabinetry
Computer Skills
o data entry experience involving payroll, workload entry, client
information, ordering supplies and summary reports
o Proven ability to use Microsoft programs such as Word and Outlook
o Created PowerPoint presentations and other computer related tasks
o Motivated to learn new computer programs in an efficient manor to
complete job tasks as needed
David Burnett 613-***-****
Work History
Canadian Tire 2013-Present
Service Advisor Oshawa
Paralegal 2012-2014
Burnett Paralegal Kingston
Contractor/Owner 2001-2012
DLB Contracting Ontario
Woodworker 2007-2009
Durham Custom Millwork Orono, Ontario
Dispatcher 2005-2006
I Wheels Whitby, Ontario
Sales Clerk 2003-2005
TSC Bowmanville, Ontario
Education
Paralegal-Advocate Graduate Jan, 2012
CDI College Ajax, Ontario
Mechanic 1997
Durham College Whitby, Ontario
Welding 1996
Durham College Whitby, Ontario
Ontario Secondary School Diploma 1996
Durham College Whitby, Ontario
David Burnett
Courtice, Ontario 613-***-****
*************@*****.***
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