Customer Service Sales
Resume:
Deborah Valiente
*** *. *** ****** #*** San Pedro CA, 90731
Cell: 310-***-****: *****************@*****.***
Dear Prospective Employer,
I read with interest your posting for the job opening. I believe I posses the necessary skills and experience
you are seeking and would make a valuable addition to your company.
As my resume indicates, I posses more than 4 years of progressive experience in the Customer Service
field. My professional history includes positions such as Receptionist at Adair Office Furniture as well as
an Assistant at Risqué Beauty Lounge.
Most recently, my responsibilities match the qualifications you are seeking. My responsibilities include
making customers feel comfortable and work as a team player to my fellow employees. I assisted in the
success of the company as well as my supervisor relied on my ability of excellent communication skills.
I have attached my resume for your review and I look forward on speaking to you regarding your
available position.
Sincerely,
Deborah Valiente
Deborah Valiente
104 w 2nd St #421 San Pedro CA, 90731
Cell: 310-***-****: ***********@*****.***
Career Overview
Energetic and reliable Customer Service Representative motivated to maintain customer satisfaction and
contribute to company success.
Core Strength
• Internet Research
• Microsoft Excel
• Microsoft Word
• Microsoft Power Point
• Strong Organizational skills
• Telephone skills
• Active Listening Skills
• Adaptive Team Player
Accomplishments
Customer Service
• Researched, calmed and rapidly resolved client conflict to prevent loss of key accounts.
• Greeted customers upon entrance and handled all cash and credit transactions.
• Assisted customers over the phone regarding store operations, product, promotions and orders.
Work Experience
Receptionist/ Hair Dresser-Motion
• Able to provide needs based on consultation services.
• Analyzed customers’ hair and physical appearance to recommend hairstyles or treatments.
• Answered, screened and directed inbound phone calls. Received and assisted clients and escorted
them to the correct destination.
• Took verbal and written messages and transmitted them to exact person/destination.
Receptionist/Assistant-Risqué Beauty Lounge
• Maintained up-to-date knowledge of salon policies regarding payments, returns and exchanges.
• Guaranteed positive customer experiences and resolved customers complaints.
• Accepted letters and packages delivered to the front desk and distributed to appropriate staff.
• Maintained a neat, tidy and pleasant appearance or the reception area.
Secretary/Receptionist-Adair Office Furniture
• Organized sales reports for the sales department to track product success and inputted data.
• Coordinated maintenance of the front desk reception area equipment, furniture, lightning,
applications and brochures.
• Manages quality communication, customer support, and product representation for each client.
• Consistently generated additional revenue through skilled sales techniques.
Educational Background
Present Long Beach City College Long Beach, CA
Leadership Certificate Millennium Momentum Foundation San Pedro, CA
Cosmetologist license Marinello School Of Beauty Lomita, CA
General Education Port of Los Angeles High School San Pedro, CA
Accomplishments
Customer Service
• Researched, calmed and rapidly resolved client conflict to prevent loss of key accounts.
• Greeted customers upon entrance and handled all cash and credit transactions.
• Assisted customers over the phone regarding store operations, product, promotions and orders.
Work Experience
Receptionist/ Hair Dresser-Motion
• Able to provide needs based on consultation services.
• Analyzed customers’ hair and physical appearance to recommend hairstyles or treatments.
• Answered, screened and directed inbound phone calls. Received and assisted clients and escorted
them to the correct destination.
• Took verbal and written messages and transmitted them to exact person/destination.
Receptionist/Assistant-Risqué Beauty Lounge
• Maintained up-to-date knowledge of salon policies regarding payments, returns and exchanges.
• Guaranteed positive customer experiences and resolved customers complaints.
• Accepted letters and packages delivered to the front desk and distributed to appropriate staff.
• Maintained a neat, tidy and pleasant appearance or the reception area.
Secretary/Receptionist-Adair Office Furniture
• Organized sales reports for the sales department to track product success and inputted data.
• Coordinated maintenance of the front desk reception area equipment, furniture, lightning,
applications and brochures.
• Manages quality communication, customer support, and product representation for each client.
• Consistently generated additional revenue through skilled sales techniques.
Educational Background
Present Long Beach City College Long Beach, CA
Leadership Certificate Millennium Momentum Foundation San Pedro, CA
Cosmetologist license Marinello School Of Beauty Lomita, CA
General Education Port of Los Angeles High School San Pedro, CA
Contact this candidate