Customer Service Sales
Resume:
Tiffany C. Lovelace
Rahway, New Jersey 07065
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EDUCATIONAL EXPERIENCE:
September, 1992 May, 1994
John Jay College of Criminal Justice
524 West 59th Street
New York, NY 10019
September, 1987 January, 1991
Abraham Lincoln High School
2800 Ocean Parkway
Brooklyn, New York 11235
PROFESSIONAL EXPERIENCE:
March 2009 August, 2013
ART 1 AIRBRUSH
Queens, New York
Administrative Assistant
Generated and processed orders; managed artist’s time to ensure all projects start and
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completion as per the agreed upon date
Prepared canvasses for design and display
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Created and maintained client list and periodically referred to list for outreach and other
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customer service activities
Coordinated major events and parties and set up live airbrush stations at bar/bat mitzvahs;
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birthday parties; graduations and other celebrations
Maintained inventory to ensure art supplies were readily available for all projects
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April 2008 August 2008
MACY*S
Woodbridge Center
Woodbridge, New Jersey
Sales Associate / Cashier
Facilitated customer experience in the store beginning with a friendly
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greeting and assessment of the customer’s needs
Applied sales techniques to sell the product including answering questions
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about the items and fitting or sizing potential customers
Kept abreast of current sales and product promotions in order to
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effectively communicate their benefits to customers
Ensured that sales displays were well stocked and clean as well as
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maintained product display
Handled financial transactions
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June 2003 January 2005
PHAT FASHIONS
New York, New York
Marketing Assistant
Supported the marketing manager in developing and implementing marketing plans for the company
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Monitored marketing metrics and response data and communicated the information
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throughout the marketing department
Coordinated production with other departments within the company as well as with outside
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vendors, including print vendors and mail houses; ensured on time delivery and mailing of
marketing materials
Tracked and approved invoices, reported expenses and documented billing requests
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May 1996 July 1998
DA. & HA. CONSTRUCTION
Brooklyn, New York
Office Administrator
Maintained and disseminated information on building permits
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Assigned workers to various sites
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Handled ingoing / outgoing correspondence
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Conducted filing, typing and other office related duties
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Conducted field work including roof tiling, assembling marble fireplaces
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November 1994 May 1996
HOUSE OF NUBIAN
New York, New York
Assistant Manager
Assisted and supported the manager in completion of his duties
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Interacted with customers and assessed their satisfaction as they were served
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Monitored production and employees which gave the manager a better understanding of
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floor needs as well as the time needed to strategize for growth
Ensured that customers were heard, treated with respect and their issues resolved
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expeditiously
SPECIAL SKILLS:
Computer literate; extremely detail oriented; high level of organizational and multi tasking skills;
problem solver; team player; can work independently; excellent listening skills; can work under
pressure; can work courteously with the public; willingness to learn.
SPECIAL INTERESTS
Fashion design, interior design, writing, cooking, acting, modeling
REFERENCES AVAILABLE UPON REQUEST
Contact this candidate