Customer Service Sales

Frank Paul Sargolini, Jr.

** ****** ***** **. ********, CT 06410

203-***-****(c) 203-***-****(h)

*****@*************.***

Qualifications Summary

Dedicated, committed professional salesman with over 20 years experience. Proven track record in sales, always

delivers the daily job responsibilities while hitting and maintaining sales goals and communicating with

businesses to develop and sustain relationships. With a strong background and direct expertise selling products to

B2B that has allowed me to be successful with all my related positions, including large brand name companies,

town municipalities and community organizations. I have the ability to provide leadership while demonstrating

my hard work ethic; along with my experience I have a well-rounded range of sales in different industries.

Winner: Recipient of Goodway Technologies 2006 (Charging Bull Award) Salesman of the year

Career Objective

To obtain a sales/marketing position within a growth oriented professional organization. I want to apply the tools,

resources and strong skills, providing a direct impact on improving sales growth and customer service standards. The

ideal environment would allow my creativity and entrepreneurial skills help me generate new leads and maintain B2B

relationships.

Key Skills

Proficient in Microsoft Programs Lead Generation Social Media Marketing

Account Management Software Customer Service Skills Revenue Focused

Negotiations and Closing Consultative Selling Techniques Account Management

Education

2003: Bachelor of Science (Interdisciplinary Business Studies)

Hodges University, Naples, FL

1995-1997: Bridgewater State College Bridgewater, MA

Concentration: Physical Education and Recreation Management Major

Professional Experience:

8/2012 - Current: Display My Logo Cheshire, CT

Owner

• Developed and managed marketing business

• Guided customers to purchase promotional products/apparel and communicated with wholesalers to place orders

• Helped local communities and organizations with marketing to increase branding

6/2010-8/2012: Elite Heating & Air Conditioning, North Haven, CT

Out-side Sales Contractor / Liaison

• Scheduled appointments and followed the install job to completion

• Developed new advertising and marketing techniques for the company

2005-2010: Goodway Technologies, Stamford, CT

In-side Sales Representative

Recipient of 2006 Charging Bull Award in recognition of outstanding sales; Exceeded monthly/yearly sales goals

• Oversaw sales bids and provided quotes to customers; helped customers with product knowledge and closed sales

• Worked with potential leads in the sales database; generated new leads via the internet and sales directories

• Provided quotes and worked with purchasing agents to obtain PO’s

2004-2005: Sprint, Fort Myers, FL

Customer Service Representative/Sales Representative

• Assisted customers by providing product support, billing and navigating the databases in order to resolve issues

• Developed sales transactions on all Sprint products and services and met monthly sales quotas

2002-2003: SONY, Fort Myers, FL

Customer Service Representative

• Assisted SONY Style Website consumers with troubleshooting and communicated technical support via phone

• Processed custom computer orders via the internet; Verified order status and worked with UPS/ FedEx

1998-2002: Cheshire Community YMCA, Cheshire, CT

Youth Sports Director and Family Program Director

• Oversaw family programs of up to 500 children per session, coordinating all youth sports programs

• Supervised and trained staff and volunteers and managed operating budget

• Pioneered the Road Ranger Program (traveling day camp)

•

1993-1995 Mitchell College, New London, CT

R.A. Resident Assistant

• Supervises a Coed housing facility

• Counseled students and helped students cope with living on there own.

• Was a resource for students with academic or institutional questions, and enforcing residence policies.

(References Available Upon Request)

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