Sales Representative Customer Service

MECHANICAL ENGINEER

. Bachelor of Science in Mechanical Engineering - University of

Arkansas, 2001

. Registered Professional Engineer in Arkansas (Number 12943)

. Software competencies include SolidWorks, Microsoft Office, and EMS

(Trane Tracer Summit and Siemens Insight/Apogee)

STRENGTHS

Skilled in a people-centric, technical role. Able to quickly assess

issues that arise during the course of business and coordinate with

proper support personnel to quickly solve problems. Works with a

relationship building task set in order to maximize efficiency and

productivity among all personnel, both inside and outside the company.

EXPERIENCE

Independent Consultant and Designer (May 2013-Present)

3D Mechanical Design and Analysis

. Utilized SolidWorks 3D design software to design and

evaluate various components on a variety of projects.

. Performed a variety of analysis including FEA, CFD, and

thermal analysis.

. Examples of design work available upon request (note: some

designs are under various NDAs).

Arkansas Oklahoma Gas Corporation Fort Smith, AR (April 2011-May 2013)

Director - Energy Efficiency Programs

AOG is a natural gas distribution utility serving 60,000 customers in

Arkansas and Oklahoma.

. Responsible for managing a utility energy efficiency

portfolio with a budget of over $3 million annually.

. Coordinated with a variety of 3rd party contractors and

consultants to implement various EE programs.

. Testified before the Arkansas Public Service Commission

regarding AOG's EE efforts.

Clear Energy Inc., FAYETTEVILLE, AR (February 2010-January 2011)

Engineering Representative

Clear Energy is a full service, turnkey energy solutions provider,

saving industrial and commercial customers money on lighting, HVAC,

and other building system improvements.

. Performed energy assessments and audits on a variety of

facility types.

. Qualified and determined energy savings opportunities, then

calculated savings and estimated project implementation

costs.

. Worked with outside consultants to assist in designing

solutions and then helped managed the implementation of the

project from concept through warranty period.

Director of Facilities, Jones Trust

Under contract with Clear Energy, the Trust was provided with a

director to oversee four properties that the Trust owns: The Jones

Center for Families, The Family Resource Center, and the Harvey Jones

Education building (all located in Springdale), and the Center for

Nonprofits (located in Rogers).

. Managed a staff of 12 personnel, including maintenance and

grounds.

. Managed day to day maintenance and upkeep of all building

systems (plumbing, electrical, HVAC, controls) and

interior/exterior (painting, door repairs, etc.)

. Scheduled maintenance personnel, including scheduling

personnel for special events at the Jones Center.

University of Arkansas, FAYETTEVILLE, AR (August 2009-February 2010)

Campus Energy Conservation Engineer

The University of Arkansas is a public, land grant University with

over 20,000 students and a striving research arm. The campus spans

over 350 acres and has over 80 buildings.

. Managed energy efficiency and conservation efforts campus

wide.

. Coordinated with energy services companies and contractors

that were providing energy efficiency improvements to the

campus on a guaranteed savings basis.

. Responsible for being the prime contact to faculty and

staff on campus regarding measures and changes that were

occurring to improve the efficiency of the campus and lower

utility expenses.

Arkansas Western Gas Company (Now SourceGas), FAYETTEVILLE, AR (June

2004-June 2009)

Commercial and Industrial Marketing Representative

AWG is a natural gas distribution utility serving 151,000 residential,

commercial, and industrial customers across northern Arkansas.

. Worked with Mechanical/Electrical/Plumbing design engineers

on commercial new construction projects in order to

maximize AWG's market penetration in this sector.

. Partnered with commercial and industrial facility owners in

order to facilitate the most cost effective natural gas

service option for that particular customer's business

model.

. Worked with natural gas commodity marketers to ensure

seamless service to transportation only customers on AWG's

distribution system.

. Integrated with numerous internal departments at AWG in

order to provide "single point contact" to customers.

Departments such as accounting, measurement, IT, and

customer service were frequently involved in day to day

business dealings, yet invisible to customers.

. Utilized relevant HVAC experience to assist customers

(residential, commercial, and industrial) and provide

expertise beyond the typical "gas company" representative.

. Frequently spoke at marketing conferences and industry

association meetings regarding energy efficiency and

gaining competitive advantages in the marketplace.

. Performed informal energy audits of commercial, industrial,

and residential facilities, concerning both natural gas and

electricity use. Many of these were done in the context of

AWG's energy efficiency programs, assisting customers in

lowering their energy usage and expenditures.

Carrier Corporation, Springdale, AR (June 2003-June 2004)

Sales Representative

Carrier is one of the world's largest HVAC (heating, ventilation, and

air conditioning) equipment and controls manufacturers.

. Charged with establishing Carrier as a competitor in the

commercial/industrial HVAC equipment sector in Arkansas, a

market which had previously been overlooked.

. Fully responsible for non-residential sales operations in

northwest and north central Arkansas.

. Responsible for establishing relationships with design

engineers, mechanical contractors, and building owners

(hospitals, school districts, University of Arkansas,

industrials) in order to promote Carrier's equipment and

controls products.

The Trane Company, Memphis, TN (May 2001-May 2003)

Sales Representative

Trane is the nation's premier provider of commercial HVAC equipment,

controls, and service.

. Participated on a sales team with other, more experienced

sales representatives to serve a customer base in metro

Memphis, western Tennessee, northeast Arkansas, and

northwest Mississippi to sell Trane's line of

commercial/industrial HVAC equipment.

. Personal responsibilities comprised of continuing service

to an established account base left behind by a recently

retired sales representative.

. Daily tasks included calling on mechanical contractors,

design engineers, and commercial/industrial end users to

maintain and establish business relationships for the

purpose of maximizing market penetration.

EDUCATION

2001, University of Arkansas Fayetteville, Arkansas

Bachelor of Science in Mechanical Engineering

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