Manager

SHAMEKA S. BRADLEY

***** ****** ******, ********, ** 90715 •424-***-**** • ************@*****.***

OBJECTIVE:

Seeking a challenging and accountable position with an organization offering growth and opportunities where my vast experiences, education and

capabilities can be fully utilized.

QUALIFICATIONS:

•First-rate communication skills written and verbal. •Self-starter as well as team player. •Detailed oriented and well organized. •Excellent problem-

solving skills with the ability to anticipate and resolve unforeseen matters. •Adapt easily to new concepts, challenges, and pressure points. •Mature

interpersonal skills, having dealt with a diverse group of professionals, and clients. •Excellent in building rapport with clients. •Pro-active with

proven ability to coordinate and organize priorities to meet scheduled and unscheduled deadlines. •Medical Billing •Loan Processing •Mentoring

Programs •Performance Coaching •Conflict Resolution •e-Billing/ Bookkeeping Yardi • Loislaw • Peachtree • Quick Books • Excel • Word • Access

• PowerPoint •Typing: 45wpm •10-key by touch

EDUCATION:

Long Beach City College, Long Beach, CA - Associate of Arts - 1998

Taft High School, Woodland Hills, CA- High School Diploma - 1993

ABC Adult School, Artesia, CA – Medical Billing & Encoding Certification -2007

ABC Adult School, Artesia, CA – Medical Terminology Certification -2007

PROFESSIONAL EXPERIENCES

Purlieu Real Estate Investment Management, Los Angeles, CA

Office Manager/ Loan Processor 09/11-01/14

•Managed full spectrum of office operations.

•Conveyed loan information regarding rights and responsibilities.

•Promoted understanding of the loan process to clients

•Prepared and processed loans based on applicant eligibility.

•Analyzed applicants based on lender policies,

•Verified all documentation provided by the applicants for correctness completion.

•Ensured all policies and procedures had been followed in the approval of a loan.

•Closed all approved loans and issued completed loan documents to the client.

Shareef Management, Los Angeles, CA

Assistant Property Manager 10/09-09/11

•Answered telephones and provided leasing information, made appointments to show apartments, took maintenance requests.

•Greeted prospects, determined their needs, had prospects fill out guest cards, photo copied guest's driver’s license prior to showing models or

vacant apartments, answered questions regarding the community.

•Explained and checked applications, collected deposits, verified application information. Upon verification of application, deposit and lease was

given to the Manager for approval.

•Compiled reports from guest cards and submitted to Manager on a daily basis.

•Notified un-approved guest by sending a letter with bureaus to contact for answers

•Prepared move-in information for clients upon approval of rental lease

•Reviewed and explained information to resident (i.e., gate codes/cards, parking assignment, lease agreement, community policies and move-in

inventory).

Boston Medical Group, Costa Mesa, CA

Medical Assistant 04/08-07/11

•Managed and overseen all administrative and logistical aspects of clinical operations.

•Organized and filed patient charts, managed clinic schedules, kept track of medication shipments.

•Made bank deposits with banking duties, as well as assisted with accounts receivable.

•Assisted corporate office and managers by implementing, and maintaining marketing strategies

•Assisted practice with generating new patients and retention of existing patients

•Assisted doctors with documentation of insurance follow-ups, and verifications

DDS Legal Services, los Angeles, CA

Legal Processor/ Office Manager 02/01-04/08

•Provided administrative support to firm’s legal department, attorneys and partners.

•Maintained attorneys: calendars, clients scheduling, court schedules, and professional itinerary.

•Provided additional support as office manager supervising interns.

•Generated and reconciled billing statements and invoices

•Prepared all legal documents for court calendar, reports and memorandums.

AAA Auto Club of Southern California, Long Beach, CA

Service Counselor I 09/04-06/06

•Dispatched emergency roadside service requested by customers and municipality

•Data entry of confidential customer information

•Mediator between client and company discrepancies regarding billing and other formal complaints

•Collected and analyzed customer billing information

PROFESSIONAL AFFILIATIONS (VOLUNTEER)

Lakewood Parks and Recreation, Lakewood, CA ~ Youth Softball Coach

Savvy Steps Youth Foundation, Lakewood, CA ~ Youth Advocate & Mentor

Adnil Educational & Consulting Services, Buena Park, CA ~ Youth Case Manager

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