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Massage Therapist

Location:
Houston, TX
Posted:
July 17, 2014

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Resume:

Dee Mayberry

***** ******* **

Hempstead, TX ****5

Mobile Phone 832-***-****

Email: **********@*****.***

WORK EXPERIENCE

Patient Service Technician Supervisor

November 2010-Present

Laboratory Corporation of America

Assist and resolve patient concerns and register all patients. Assume on call responsibilities to ensure adequate staffing and problem solving. Work closely with nursing and ancillary departments in effort to maintain team work. Maintain quality assurance statistics, patients wait time, and reports to managers. Perform phlebotomy on infants, children, and adults. Demonstrate proficiency in data order entry and processing of lab specimens. Perform lab assessments and the alloquoting of specimens. Perform these tasks in an outpatient setting. Perform front and back office duties. Perform employment, random, and court ordered drug testing. Demonstrate strong customer service skills through a patient-centric approach. Supervise the activities of 25 patient service technicians and the operations of Patient Service Centers according to established policies and procedures.

Collections Team Leader

July 2008-December 2010

American Red Cross

Blood Collection Services

Organize blood drives throughout the state of Texas. Perform physicals and histories on donors. Perform Phlebotomy on donors. Process the blood donations and prepare specimens for shipping to the laboratory for testing. Ensure effective customer service to co-workers and to donors. Perform all duties and responsibilities in compliance with the standard operating procedures, SQUIPP, CFR, OSHA and other Federal, State and Local regulations. Perform clerical administrative functions to provide documentation to ensure donor and recipient safety.

Lab Supervisor

January 2005-June 2008

University Of Texas Medical Branch (UTMB)

Laboratory Services

Supervise a staff of 10 Phlebotomist. Perform problem solving when problems occurred. Educate staff on new computer programs when they were updated or installed. Staffed phlebotomist at understaffed labs when needed. Utilized temporary staff services when regular staff was unavailable. Performed quality control in all labs. Controlled regulated forms and performed inspections to ensure labs were in compliance with the FDA regulations. Provide medical care to patients inside correctional facilities. Performed phlebotomy on patients and provided education on all test performed. Assist doctors with emergency and minor procedures. Administer medication with a doctor’s note. Perform DNA testing on all patients. Perform HIV testing and counseling. Performed data entry and ordering of medications using the FORVUS and EMR systems.

Office Manager/Massage Therapist

July 2005-July 2007

Calder’s Mane Event & Day Spa

Managed a crew of 14 therapist. Performed clerical duties such as scheduling appointments, preparing therapist work schedules and payroll. Organize health fairs and Spa parties. Regulated the office standards to ensure spa stations met and exceeded state regulations to pass state and health inspections. Ensure therapist license and qualifications were current with state requirements. Provide therapeutic massages, facials, body wraps and other spa treatments.

Certified Medical Assistant/Office Manager

May 2002-January 2005

Central Texas Otolaryngology Consultants

Triage patients for doctor’s appointments. Perform physical and histories for the doctor. Administer allergy injections, steroid injections, and flu vaccinations. Performed phlebotomy on patients. Provide allergy testing and compounding of allergy serum for allergy treatment. Assist doctor with minor office procedures and assist with weekly surgeries at the local hospital. Schedule appointments, surgeries, and performed insurance verification and billing. Performed problem solving. Perform the interviewing and hiring of qualified candidates and performed the task of termination when needed.

Certified Medical Assistant

January 2002-January 2003

Trinity Medical Center

Provide total patient care in a hospital setting. Obtained vital signs on all patients. Assist doctors and nurses with patient care. Assist patients with baths, hygiene care and nourishment. Performed routine and stat labs.

U.S. Army

August 1995-January 2001

Combat Medic

Combat Medical Assistant. Assist with patient care of soldiers in civilian and combat environments. Assist doctors with minor and emergency procedures. Provide soldiers with accurate medical records. Performed injections, immunizations and phlebotomy on all soldiers.

EDUCATION

Certification

March 2013-April 2013

CE Massage Therapy

Massage Instructor Program

Certification

January 2002-August2002

European Massage Institute

Certification

February 2001-January 2002

Medical Assistant

Bryman College

CERTIFICATION

Massage Therapy Instructor

December 2013

American Association of Medical Assistants

January 2002

Registered Massage Therapist

September 2002



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