M ichael Owens
Oldsmar FL 34677
M *************@*******.***
Dear H i r ing Manager:
I cur rently have a management position wi th more than 10 years of experience to my credit, and I
a m a perfect match for the posit ion you are advert ising for. I have vast experience in group
environments in which I drive teams of people to both meet and exceed in their goals. I believe you
w il l be very pleased with not only my success in my past posit ions, but also in what I can bring to
your company.
I would welcome the opportuni ty to fur ther discuss my skills and this position. I f you have
q uestions or would l ike to schedule an in terview, please contact me by phone at 513-***-**** or by
email at M *************@*******.***. I have enclosed my resume for your review. I look forward
t o hearing from you.
Sincerely,
M ichael Owens
M i ke W Owens
3144 St Claire Ave #A • Oldsmar, Florida 34677
Cell: 513-***-**** ***********@*****.***
•
Objective :
To use my years of experience in operations, staffing, recruiting, training and overall business acumen to obtain a
position with a company where many new challenges and the overcoming of those challenges will allow real
g rowth, both for myself and for the company I represent.
Work Experience:
Pacific Sunwear
STORE MANAGER (GM)
2009 – 2010 P AC S U N S T O R E M A N AG E R E AS TG A T E, O H
2010 – 2011 P AC S U N ST ORE M ANAGER F LORE NCE, KY
2011 - 2013 P AC S U N S T O R E M A N AG E R K E NWOO D, O H
2013 - 2013 P AC S U N S T O R E M A N AG E R B E T H ESDA, M D
2013 - 2013 P AC S U N S T O R E M A N AG E R C L E A RWA T E R, F L
• Staffing, recruiting and training a successful team
• Having strong business acumen and using it to make proper business decisions.
• Understanding your customer and adjusting to their needs
• Overall management and operation of a successful store
• Coaching and driving our team for results and store growth
• Developing a successful retail strategy, including high visual standards
and having the store presented and signed in a way to ensure ease of shopping for all
customers, creating a great connection with our store and enhancing their overall
experience with us. By using these methods and having 100 percent customer focus I not
only achieved many goals, such as raising the average customer sale by $15 dollars, but
know I set a precedent for future managers.
• Attended and participated in district manager level meetings.
• Was relocated from Ohio to Maryland to run a top store in the region with the goal of
being a district manager in six months.
JOU R NEYS ( GENESCO INC.)
S tore Manager (GM)
2008 – 2009 Journeys Inc. Store Manager Eastgate, OH
2007 – 2008 Journeys Inc. Store Manager Cincinnati, OH
2006 – 2007 Journeys Inc. Asst Manager Northgate, OH
2005 – 2006 Journeys Inc. Asst Manager Florence, KY
• Developed an overall management and operations strategy for running a successful store
• Developing a successful team within our store and coached that team for results and store growth
• Developed a successful retail strategy using high visual standards
and having the store presented and signed in a way to ensure ease of shopping for all customers, creating
a g reat connection with our store and enhancing their overall experience with us. By using these methods
and having 100 percent customer focus we achieved and exceeded many goals.
Cardinal Health
PHARMACEUTICAL SALES REPRESENATIVE
2007–2007
• Opening and ongoing relationship building for accounts.
• Sales of Pharmaceuticals &services.
• Overall customer service
A L L I A N C E M OR TGAGE C O MPA NY
M ORTGAGE B ROKER
2004-2007
• Relied on to generate my own leads.
• Turned 55 percent of those leads into sales.
• Expanded sales to include mass-market accounts.
Education
1998–2001 Newport High School Newport, Ky
• Business Administration and Computer Science.
• Graduate
Skills & Achievements
Recruiting and staffing a strong team to Drive sales. Attracting and recruiting top talent.
Continuously developing myself and others on my team. Developing others for the next level of
their career. Creating and executing a successful plan. High visual standards, signing and
presenting to sell. 100% customer focused, strong customer connections. Always plan to win –
through growth in sales, margins and profit. Overcoming all obstacles to accomplish goals. Leading
with strong business acumen, accountability and an overall strong executive presence.
Accomplishments include but are not limited to surpassing many store goals and expectations.
Increasing overall revenue of multiple stores that were below acceptable standards within short
periods of taking over management. Successfully increasing the average sales per customer of
Pac Sun Florence to 3 times the expected amount. I attended and participated in District manager
level meetings. I relocated from Ohio to Maryland to run a top store in the region, with the goal of
being a DM in six months. Trained and promoted several employees to the next level through
strong leadership.
References
Joel Quill District Manager - Pacsun 513-***-****
Chris Maloney District Manager - Journeys 937-***-****
Shannon Hennekes Store manager - Rue 21-513-***-****
Gary Atkins Owner - Atkins Electronics 513-***-****
Nancy Lamach HRS Incentive System Analyst - Huntington
Bank