C a r r i e M c Ve y
Linkedin.com/carrieemcvey ******.*****@*****.***
S E N I O R B U S I N E S S A N A LY S T
Multi-faceted, resourceful, and reliable management professional with comprehensive experience in project leadership of
design, development and implementation of strategic business solutions to support aging legacy systems and introduce
integration of custom-built next-generation systems. Goal-driven, proactive and detail-oriented Subject Matter Expert with
expertise in ATM, Debit Card, Credit Card and eCommerce accounting and reconciliation management. Forward-thinking and
decisive Operations Project Consultant and Team Leader with demonstrated success in utilization of Agile, Scrum, and Six
Sigma project methodologies; excellent communications and interpersonal abilities to build rapport with clients, staff, and other
key stakeholders to problem solve, while ensuring on-time delivery of multiple projects simultaneously. Highly-skilled project
manager with proven history of planning, design, testing and front-line support ensuring quality control throughout the project
life cycle.
AREAS EXPERTISE
OF
Business Analysis Strategic Business Solutions Project Planning/Management/Life Cycle Report Documentation
Operational Assessments/Analysis Business Artifacts Documentation Release Planning Data Mapping
Workflow Analysis Test Case Scenarios Gap Analysis Six Sigma/Agile/Scrum Technologies
Business Process Mapping Subject Matter Expert Team Leader/Motivator Accounting/Reconciliation
Technical Proficiency: Microsoft Office Suite: Word, Excel, PowerPoint; QuickBooks Pro
PROFESSIONAL EXPERIENCE
Bank of America – Atlanta, GA Oct 1992 – Jul 2013
Operations Project Consultant
Subject Matter Expert provided support for projects for ATM, Debit card, and Credit Card settlement, reconcilement,
and exceptions processing.
Project Manager with responsibility for gathering and developing business requirements, development of test scripts
and creation of process maps for new and existing accounting and exception processing functions.
Major Achievements:
Successfully provided support for over 500 projects with development of over 2000 system and user test scripts for
multiple systems.
Certified Six Sigma Greenbelt with completion of DFSS project requirements to enhance a reconcilement process with
a reduction in time to gather daily data from three hours to one hour.
Team Leader in analysis of current process, and development of new reconciliation procedures to automate gathering
data from multiple sources and utilizing reconstructed data to resolve issues; resulted in successfully clearing over
$5M in outstanding credit card payment returns.
Developed over 200 process maps for new and existing accounting and processing functions to enhance efficiency and
productivity.
Promoted from Officer to Vice President within 5 years due to significant contributions to ATM, Debit Card, and
Credit Card Accounting functions.
BMC Graphics, Inc. – Norcross, GA 1997 - Present
Accounting Specialist
Manage accounts receivable and accounts payable for small business.
Major Achievements:
Accurately reconciles three bank accounts and over 15 income and expense accounts monthly; prepare state sales tax
reports and payments.
Self-taught QuickBooks Pro proficiency.
OTHER PROFESSIONAL E XPERIENCE
Nationsbank – Atlanta, GA Accounts Payable Team Leader Aug 1990 – Oct 1992
EDUCATION
Freed-Hardeman University, Henderson, TN – Associate’s Degree, 1984
Client Name Resume, Page 2