Licensed Clinical Social Worker - North Carolina
Resume:
Vicki L. Hess, LCSW
Johnstown, PA 15905
Employment Experience
September 2012 to Present: Alternative Community Resource Program Inc (ACRP),
Johnstown, Pa.
Positions: Quality Assurance Manager; Clinical Supervisor and Parent Child Interaction Therapy
Supervisor.
Duties: Perform audits of agency programs including Outpatient therapy, BHRS services, Family
Based MH services, Partial Hospitalization Program services and Peer Support services; Ensure
compliance with Managed Care organization regulations and State regulations; Train staff as
needed in areas of compliance, documentation and provide supervision for clinical issues;
Provide licensure supervision for Licensed Social Workers; Review qualifications/interview
applicants for clinical positions.
Somerset county office: Serve as Clinical Supervisor for agency satellite office; provide
supervision to Outpatient therapists, Behavior Specialist Consultants and Mobile Therapists;
Review and approve clinical documentation for OP and BHRS master’s level staff.
Somerset and Bedford offices: Serve as PCIT supervisor – Provide specialized PCIT therapy as
co facilitator with 2 other licensed therapists; Provide clinical supervision and review of
documentation.
April 2012 to June 2012: Family Behavioral Resources, Johnstown, Pa.
Position: Clinical Director, Outpatient Satellite office.
Duties: Supervised clinical therapists and office staff; performed initial assessments for clients in
electronic medical records format; performed chart audits and reviewed therapists’ notes, intakes,
treatment plans and discharge summaries; applied corporate policies as necessary; conducted
staff meetings and individual supervisions; and attended corporate meetings as required.
August 2011 to April 2012 : Pediatric Care Specialists, Johnstown Pa.
Position: Behavioral Health Therapist
Duties: Provided therapeutic sessions for children, adolescents, adults and families for a variety
of mental health problems, including depression, anxiety, relationship issues, stress management,
divorce, anger management, etc. Maintained progress notes, discharge summaries and treatment
plans for clients in electronic medical records format. Referred for other services as needed.
January 2011 – July 2011: Croyle Serbin Therapeutic Associates, Johnstown, Pa.
Position: Mental Health Therapist
Duties: Provided therapeutic sessions for children, adolescents and adults for a variety of mental
health issues. Maintained client chart including progress notes, treatment plans and discharge
summaries.
June 2009 – July 2011: Alternative Community Resource Program Inc (ACRP), Johnstown
Pa.
Position: May 2010 – July 2011: Outpatient Psychiatric Clinic Program Director
Duties: Responsible for implementation and supervision of policy and procedures for outpatient
clinic. Supervised all staff, including clinical therapists, school based program supervisor, office
staff, master’s level interns and medical records staff, reviewed new client prescreening forms,
intakes, discharge summaries and referrals. Hired staff as needed, attended weekly and monthly
agency directors meetings, attended provider meetings, provided supervision of interns, consult
with medical staff weekly, provided weekly treatment team for therapists, composed weekly
reports to Executive Director, and consult with other ACRP departments and agencies as needed.
Position June 2009 – May 2010: Program Director for Children and Adolescent Partial
Hospitalization Program
Duties: Supervised mental health and educational services to children and adolescents, reviewed
referrals from schools, hospitals, residential placements, CASSP systems, other mental health
agencies and/or parents, provided supervision to mental health workers, mental health
professionals, teachers, clerical and maintenance staff, collaborated with other agencies,
participated in monthly directors meetings, provided treatment team meetings, supervised 20 day
reviews, consulted with program psychiatrists, provided individual and group counseling as
needed, provided crisis intervention, and referred to other services as needed.
August 2007 – June 2009: Children’s Behavioral Health, Johnstown, Pa.
Position: Program Director for Children’s Partial Hospitalization Program
Duties: Evaluated referrals from various mental health agencies, hospitals, CASSP meetings,
parents and/or residential placements, supervised staff members, participated in 20 day review
meetings with program psychiatrist, maintained communication with schools and insurance
providers and referred to other services as needed.
August 2004 – August 2007: Nulton Diagnostic and Treatment Center, Johnstown, Pa.
Position: Mental Health Therapist
Duties: Provided therapeutic services to children, families, couples and individuals for a variety
of mental health issues. Maintained client charts, referred to other services when needed,
developed individualized treatment plans and prepared discharge summaries. Consulted with
other agencies and providers as needed.
May 2004 – August 2004: Conemaugh Counseling Associates, Johnstown, Pa.
Position: Mental Health Therapist
Duties: Conducted initial assessments, developed treatment plans based on client needs,
consulted with other mental health professionals, provided therapy sessions to individuals for
various mental health disorders, maintained client chart records and referred to other services as
needed.
June 2002 – April 2004: Bedford Somerset Mental Health Mental Retardation Agency,
Somerset, Pa.
Position: Mental Health Therapist for the Group Counseling Center, Clinical Services Unit and
School Based Program
Duties: Provided therapeutic services to children, adolescents, adults and families depending on
need and services requested. Developed individualized treatment plans, facilitated and planned
therapeutic groups, provided crisis intervention as needed and referred to other services.
Consulted with other agencies and providers as needed. Maintained clinical paperwork and
charts.
May 2001 – May 2002: Internship – Group Counseling Center, Bedford Somerset MHMR,
Somerset, Pa.
August 2000 – May 2001: Internship – Crichton Rehabilitation Center, Johnstown, Pa.
Education
April 2014: Qualified as Licensed Clinical Social Worker in North Carolina
September 2010: Qualified as a Licensed Clinical Social Worker in Pennsylvania
April 2002: Masters of Social Work, University of Pittsburgh School of Social Work, Pittsburgh,
Pa.
March 2002: Qualified as a Licensed Social Worker in Pennsylvania
References available upon request
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