Project Manager Testing
Resume:
Angelo Alexander
*.*********.******@*****.***
EXPERIENCE SUMMARY:
* ***** ** ********** ** IT, Manual and Automation Testing.
Profile includes Requirements Analysis, Design, Generation and Execution of
Test Cases for Web Applications and Desktop Applications.
Core areas of skills include Reviewing System Requirements, Test Planning &
Test Execution, Test Estimations, System and Regression Testing.
Experience in Installation and configuration of products on Test Sever.
Involved in Pre-Release testing.
Participated in Test Plan design.
Knowledge of database scripts and writing SQL queries.
Knowledge of database restoration and maintenance backups on SQL server
2012
Experience on WEB application installation and configuration on WEB server
and able to maintain the application on different port addresses.
Experience in conducting Test case Reviews.
Maintaining the change Request list and updating the testing process.
Involved in preparation of various documents like Feature list of the
modules, Bug Status reports.
Underwent training on RFT and have good knowledge on Automation tools like
Win-Runner, QTP, QC and Load Runner.
Coordination with offshore resources in various aspects, resolving queries
and establishing a smooth communication channel with the client.
A good team player with excellent communication, interpersonal skills and
an ability to work on challenging work products and in effective Project
Management and project analysis activities.
TECHNICAL SUMMARY:
Testing: Manual Testing (SDLC Test Phases)
Automation Tools: RFT, Win Runner, Quick Test Professional, Mercury Quality
Center and Load Runner.
Operation Systems: Windows 2000/NT/ Windows XP/ Windows Vista/ Windows7/
Sun Solaris 5.8
Web Servers: Google Chrome, Fire Fox
PROFESSIONAL EXPERIENCE:
TIAA CREF Financial Services, Charlotte, NC March
2012 - Till Date
Quality Assurance Tester
My project is online services for investors of TIAA Cref. The core
functionality of the project was to test operating systems which supported
customer records, credit accounts, billing, debt management, collections,
interface with customers & contact centers and integration with third party
accounting systems.
Responsibilities:
Prepared and executed Test cases manually for different modules.
Responsible for reporting defects to the Quality Center tool
Performed Regression and Sanity testing to verify the functional flow of
the application.
Modified the Test plans and was responsible for creating inputs for the
project.
Used Quality Center to input test cases and to enter defects.
Verified the fixation of bugs, concluded the resolved bugs, reported new
bugs and any which arise using the defect tracking tools of Quality Center.
Worked on SLA (Service Level Agreement Center) report.
Wrote test cases and performed manual testing like positive and negative
testing.
Responsible for the testing phases of certain projects.
Worked with Business Analyst and Users to document requirements.
Performed Black Box testing for functional flow of applications.
Published test reports like Defect summary status as well as overall
testing percentage completions to management, BA and QA lead.
Environments: Java Script, HTML, Win Runner, Mercury Quality Center, SQL,
Quick Test Professional.
Ally Bank, Charlotte, NC
May 2010 - Feb 2012
System Analyst
Ally Financial Inc., previously known as the General Motors Acceptance
Corporation (GMAC), revamped its services in 2010 now acting as a direct
bank which provides preferred financing relationships with its automotive
customers. Since the business expanded to include insurance, direct banking
and commercial finance they thus needed upgrades to their website. My
project involved developing and upgrading the complete banking experience
for Ally Bank. This was the first effort by Alley to have a dedicated
banking application as opposed to various integrated projects like Fiserv,
Fidelity, Ensenta, Cash Edge, etc.
Responsibilities:
Worked closely with Project Manager and Team Lead in understanding existing
system functionalities.
Gathered requirements, scoped requirements and created business requirement
documents, functional requirement specifications, system requirement
specifications, test plans, analyzed and created Use Cases, Use Case
diagrams, System workflow diagrams, Data flow diagrams and Business flow
diagrams.
Attended meetings with BA's, QA leads, and project managers to gather
Business requirements and determine the best strategy to implement based on
user/client use and client requirements.
Wrote test cases, ran test cases in multiple environments using Black Box
Testing, White Box testing, Stress testing, Functional testing, Integration
testing, Backend testing, Regression testing, Load testing and (UAT) User
Acceptance Testing as well as tracking, recording and reporting all status
of passed or failed test results upon completion.
Wrote defects as they were found using Clear Quest and Test Director. Once
defects where recognized and fixed I retested them and if they passed,
closed them.
Where defects persisted I reopened them and tested them again, sometimes
using multiple testing devices and environments until they passed. If the
problem persisted I then reported my findings to my QA Lead as well as the
BA and software development department.
I also attended defect assessment meetings when necessary.
Environments: Fidelity FIS, Ensenta (Pop Money, Cash Edge), Web services,
C#, SQL Server, Live Person, XML, Java Script, Oracle EBS Financial.
Keane Inc, Charlotte, NC
April 2009 to May 2010
IT Service Assistant Implementing ITIL
ITSM aligns IT services and supports business needs. The goal is to create
and integral, responsive partnership with the business to more effectively
achieves corporate initiatives. TIAA-Cref has adopted to implement IT
infrastructure Library (ITIL) framework as it provides industry-standard,
best-practices for IT services and delivery support.
Responsibilities:
Wrote Test plans and was responsible for creating test strategies for
various projects.
Assisted in the testing phases of projects.
Tracked status and completion of all test deliverables. Accounted for the
successful completion of testing activities and ensuring test related
documentation was maintained in accordance with policy through the
lifecycle of the project.
Published test results summaries and reported to management for testing and
defect status as well as overall testing percentage completions.
Facilitated all testing calls during User acceptance testing and during
Post production validation.
Volunteered as training assistant for Keane Charlotte location.
Environments: Windows XP, Star Team, Net and C# technologies.
Education:
Bachelors Degree A.C.E Adult Career Education Springfield, VA.
Special Clearances: Top Secret Clearance/ Secret Clearance (1997-2004)
Visa Status: US Citizen/ Valid Visa
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