Administrative Assistant Manager

Location:

Posted:

July 19, 2014

Barbara McDonald

Tampa, Fl. 33610

******@*******.***

Continue to provide excellent customer services and quality home care with

focus of delivery and coordinator of client services.

. Employment

Bayada Nurses Client Services Manager

May 2009 -June 2014

. Develop and grow caseload

. Develop long term trusting relationships with referral sources, payers

and community organizations in order to market and sell" services,

primarily from the desk

. Knowledgeably and successfully handle incoming services inquiries, and

enter all inquires in the referral tracking screen

. Clearly establish the services agreement with clients and payers i.e.

services details, billing, arrangement, problem resolution, etc.

. Obtain insurance confirmation, authorization from third party payers

. Participate in recruitment of field staff

. Communicate recruiting/staffing ideas to the Director

. Understand and speak knowledgably about field employee benefits

. Conduct field employee interviews and participate in orientation and

on-

. boarding of new hires

Bayada Nurses Personnel Coordinator Oct

2005-May 2009

. Responsible for personnel file management, credentialing, and

coordinator of all field prospect and employee information

Bayada Nurses Receptionist/Administrative Assistant Oct 2002-

Oct 2005

. Receptionist/Administrative Assistant primarily responsible for

answering telephone and process messages

. Greet all applicants and visitors as they enter the office

. Create personnel files and clients charts as needed

. Do general office filing, faxing and photocopy

Bayada Nurse Home Health Aide

Jan 1998 - March 2010