Confidential
Waxhaw, NC ***** **********@*****.*** M: 980-***-****
Profile: Senior Technology Executive
CIO / Vice President of Technology
Dedicated 18-year career identifying the business needs and issues,
defining the technology strategy and approach, building the teams and
operating models, and positioning Capital Markets & Consumer Banking
organizations for competitive growth.
Deliver Business Value By:
. Building, transforming, automating, integrating, and aligning technology
investments with evolving business and strategic goals
. Establishing effective organizational structures to support the evolving
needs of complex global, matrixed organizations
. Driving the implementation of technology solutions to support industry-
first programs and strategic business initiatives
. Recruiting, developing, motivating, retaining, and leading teams that
deliver results, savings, and competitive advantage
Core Competencies:
Business & IT Strategic Planning -Transformation, Turnaround, Automation,
Integration & Standardization Leadership
Large, Complex, High-Matrixed Program Leadership - Onshore/Offshore
Delivery Models - Service & Quality Improvement
Professional Experience
CONFIDENTIAL CORP. - Charlotte, NC 2011-Present
SENIOR VICE PRESIDENT / TECHNOLOGY EXECUTIVE - CONSUMER SEGMENTS TECHNOLOGY
ORGANIZATION
Recruited by former Lehman Brothers' CIO to turnaround failing multi-
million dollar strategic programs. Following success, promoted and given
full responsibility for the technology portfolio strategy and planning
across 4 lines of business. Provide the technical leadership to ensure the
overall financial and execution health of portfolio of initiatives valued
up to $101M. Oversee efforts of up to 130 resources, and lead technology
executives across the 13,000 person organization for the execution of
critical programs to retain, expand relationships, and grow business across
customer base.
STRATEGIC PLANNING & LEADERSHIP
. Turned around and delivered $15M Platinum Privileges program that was at
risk of being cancelled within 4 months, avoiding $10M in additional
funding. Partnered with the business and technology teams to implement
solutions to enable the launch of new reward program for high-asset
customers.
. Selected and delivered $50M at-risk program within 1.5 years.
Transformed and led the team in implementing the first-of-its-kind
Enterprise Product Data Management Platform and Global Pricing Engine to
support the bundling of products for customers.
. Key member of the Consumer Banking Technology Organization's
Transformation Committee that evaluated, recommended, and led the
development of new technology delivery and accountability models.
TECHNOLOGY & BUSINESS SOLUTIONS
. Chosen as technology executive for the launch of the industry-first
customer reward program impacting 8 million customers. Directed matrixed
organization of 13,000 resources in building capability across 104
systems and platforms to enable consumers to receive rewards across
portfolio of products and channels.
. Directed the delivery of the desktop framework that enabled new Banking
Specialists team to access all preferred customers' consumer banking and
investment data and strengthen relationships with customers.
. Drove one of the top CIO initiatives focused on optimizing the customer
engagement and creating a differentiated customer experience across the
consumer banking business by eliminating redundant platforms and
workflows.
. Assumed responsibility for managing and enhancing the Global Referral
Suite of Platforms that serve as the control hub for referrals and cross-
selling capabilities within the bank. Led the delivery of gamification
capabilities to drive non-monetary incentives for the enterprise sales
force to support CEO-roadmap to increase referrals from 1 to 3 million.
NEUBERGER BERMAN CORP. - New York, NY 2008-2011
SENIOR VICE PRESIDENT OF technology / head of front office applications &
global application services
Chosen to build out the infrastructure, establish the team, and migrate
portfolio of applications to new environment to enable Neuberger Berman to
separate from Lehman Brothers following the bankruptcy. Held responsibility
for global team of 65 in building, enhancing, and ensuring optimal uptime
of infrastructure and environments supporting core applications.
NEUBERGER BERMAN - Continued...
STRATEGIC PLANNING & LEADERSHIP
. Built the Application Services Organization within 3 months. Recruited
and led team of 30 in administering database, ETL, business
intelligence, document management, web content management, media
services, workflow management, and web server platforms for newly
separated business.
. Established the organization's 1st Mobile Application Team leveraging
existing resources. Led the development of the 1st mobile platform that
enabled portfolio managers to access critical data on mobile devices.
. Instituted enterprise application architecture standards and quality
practices that reduced defects across the software development
lifecycle.
TECHNOLOGY & BUSINESS SOLUTIONS
. Planned and led the migration of 230 applications to newly built
environment to manage $200B in assets, within budget and months ahead of
schedule, resulting in a cost avoidance of $30M.
. Drove the creation of a consolidated dashboard for all Investment
Management businesses that enhanced decision-making by providing a
centralized means for accessing trading, research, and portfolio
allocation / performance data.
LEHMAN BROTHERS CORP. - New York, NY 2003-2008
senior VICE PRESIDENT OF TECHNOLOGY - INVESTMENT MANAGEMENT FRONT OFFICE
Kept on following acquisition of Neuberger Berman and given full
responsibility for the Equity Analytics and Equity Trading Platforms,
Portfolio Management Applications, Application Architecture, Equity
Research Intranet, Private Investment Management Dashboard, and Job
Scheduling / Automation Framework servicing the Investment Management
Division. Managed geographically dispersed team of 65 in designing,
enhancing, and providing 24/7 support to critical systems.
LEADERSHIP & TECHNOLOGY SOLUTIONS
. Built the 1st successful offshore technology organization in India that
enabled organization to expand globally.
. Led the development and launch of the Equity Analytics Portal that
enabled portfolio managers for the first time to view impact of intraday
trading to the portfolio in real-time.
. Managed the integration of portfolio management application suite with
equity trading platforms that enabled portfolio managers and their teams
to process trades directly, eliminating calls to the trading desk.
. Oversaw the development and implementation of a pre-trade scenario tool
that allowed portfolio management teams to evaluate impact of potential
trades to book of investments.
NEUBERGER BERMAN CORP. - New York, NY 1999-2003
HEAD OF FRONT OFFICE PRODUCTION SERVICES
Recruited to create automated solutions to improve productivity of the
Production Services Department. Promoted to build and lead the Production
Servicing team of 3 in managing and optimizing job scheduling, batch
processing, and automation platform. Based upon success, assumed
responsibility for additional 20-25 resources and portfolio of 8
applications.
LEADERSHIP & TECHNOLOGY SOLUTIONS
. Established the centralized 24/7 batch processing and job scheduling
support team that reduced risks and improved the overall availability of
strategic data.
. Drove a major rationalization and integration of trading systems that
reduced software licensing costs.
. Designed and deployed the enterprise automation and batch processing
platform that increased competitive advantage by enabling management and
traders to access critical data 7 hours earlier.
. Granted patent for creating a drag and drop solution that addressed the
limitations of early Internet Explorer software.
. Developed a proprietary mobile batch engine that enabled the production
support team to remotely control the batch processing environment
leveraging their portable devices.
Previous experience as Independent Consultant / Senior Programmer for
clients throughout New York (1996-1999)
Education
Bachelor of Arts in Computer Science
COLLEGE UNIVERSITY OF NEW YORK, QUEENS COLLEGE (1999)